Yves Saint Laurent Senior Client Advisor

About Yves Saint Laurent

Yves Saint Laurent stands as one of fashion’s most influential maisons, renowned for redefining modern elegance through audacity, precision, and cultural intelligence. As an employer, the House offers a dynamic environment where heritage and innovation meet, inviting talent to contribute to a legacy shaped by creativity, craftsmanship, and a distinctly Parisian spirit. Employees are encouraged to pursue excellence across design, retail, merchandising, communications, and corporate functions, within a culture that values individuality, rigor, and forward-looking vision. Joining Yves Saint Laurent means participating in the continued evolution of an iconic brand whose influence extends far beyond fashion.

Role & Responsibilities

• Oversee the client advisor team in partnership with store leadership and contribute to store sales and key performance indicators.
• Manage the client advisor team, lead by example through individual sales performance, and ensure the team meets its sales targets.
• Train new client advisors and provide ongoing training and development for existing team members.
• Create and maintain a positive work environment that encourages teamwork, creativity, and collaboration.
• Provide outstanding client service and after-sales service to visitors and clients.
• Connect and reconnect with clients, place them at the center of the experience, identify their needs, and anticipate future requests.
• Cultivate a robust client portfolio to secure proactive, growing business.
• Exceed individual sales and KPI goals through a business mindset and entrepreneurial approach.
• Create personalized, versatile, and timeless silhouettes for clients and demonstrate passion for fashion culture.
• Build genuine, transparent connections with clients.
• Communicate professionally and authentically with clients and colleagues.
• Use available tools effectively to optimize business opportunities.
• Proactively support front-of-house and back-of-house teams, their achievements, and overall team spirit.
• Uphold company policies and operational procedures.
• Support the management team and colleagues while consistently upholding Maison values, image, and standards.

Qualifications

• Preferred professional experience delivering high-quality service focused on client expectations, such as in fashion and accessory retail, customer service, or luxury hospitality.
• Strong leadership and management skills, with the ability to motivate and inspire a team.
• Personal taste and passion for fashion culture, with an interest in creating personalized looks.
• A natural business mindset and entrepreneurial spirit.
• Open-mindedness and interest in a company that values audacity and authenticity.
• A strong team-oriented attitude to achieve common goals.
• Comfort using tools and applications, with the ability to learn new technologies quickly.
• Motivation to work in a fast-paced environment and ability to multitask and prioritize.
• Proactive, enthusiastic, and solution-oriented approach.
• Excellent written, oral, and listening skills in English and the local language.
• Ability to embrace change as an opportunity to grow and develop.

Skills

Compensation

The base compensation for this position ranges from USD 22 to USD 23 per hour.

Benefits

Commission eligibility; medical, dental, and vision coverage; short- and long-term disability; paid time off programs; employee discounts and perks; retirement plan with employer contributions.

Culture

Yves Saint Laurent fosters a bold, creative, and fast-paced workplace where teams are encouraged to challenge convention while upholding the Maison’s legacy of elegance and modernity. As an employer, it values artistic vision, collaboration, and excellence, offering an environment where talent can contribute to a globally influential luxury brand with a distinctive Parisian spirit.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.