- Employment
- Full-time
- Seniority
- Manager
- Compensation
- $85,000–90,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 14, 2026
About Watches of Switzerland
Founded in 1924, Watches of Switzerland is a distinguished luxury watch retailer, connecting clients with some of the world’s most prestigious watchmaking houses. Through its showrooms in the United Kingdom and the United States, the brand combines specialist horological knowledge with attentive, personalised service. As an employer, it offers a professional setting where commercial acumen, product expertise and enduring client relationships are central to success. Careers span showroom sales, client service and corporate functions, bringing together individuals who appreciate craftsmanship and the art of luxury retail. Its heritage and international presence provide a distinctive context for careers in fine watchmaking retail.
The Showroom Manager assists with general showroom management, prioritizing excellent client service, a professional staff environment, colleague standards and collaboration with the management team. This permanent, full-time role requires schedule flexibility for evenings and weekends; compensation is $85,000–$90,000 annually, plus bonus opportunity.
Role & Responsibilities
- Assist with managing general showroom functions, with a primary focus on excellent client service.
- Cultivate a professional and pleasant environment for all staff members.
- Set standards for colleagues and hold them accountable.
- Work closely with other members of the management team.
Qualifications
- Current knowledge of watch trends and marketplace competition.
- High school diploma or equivalent; a college degree or equivalent work experience is preferred.
- Experience using retail systems, such as labor management, inventory systems and sales reporting.
- Ability to communicate effectively, both orally and in writing, with clients and the team.
- Flexibility and availability to accommodate showroom hours, including evenings and weekends.
Skills
Experience
At least 2 years of retail service experience, preferably in a luxury retail environment.
Education
High school diploma or equivalent; a college degree or equivalent work experience is preferred.
Workplace
This position is based in New York, New York, USA.
Explore jobs in New York or in the USA.
Compensation
The base compensation for this position ranges from USD 85,000 to USD 90,000 per annum.
Benefits
Bonus opportunity; medical, dental, life and disability benefits; comprehensive ongoing training; career growth potential; generous staff purchase discounts.
Culture
Watches of Switzerland’s workplace culture centres on horological expertise, attentive client service and the exacting standards of luxury watch retail. Its showroom environment combines commercial ambition with long-term relationship-building, placing product knowledge, teamwork and personalised service at the heart of the employee experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Watches of Switzerland, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Showroom Operations Manager», «Retail Showroom Manager», «Showroom Supervisor», «Luxury Retail Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.