- Employment
- Full-time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Oct 14, 2026
About Watches of Switzerland
Founded in 1924, Watches of Switzerland is a distinguished luxury watch retailer, connecting clients with some of the world’s most prestigious watchmaking houses. Through its showrooms in the United Kingdom and the United States, the brand combines specialist horological knowledge with attentive, personalised service. As an employer, it offers a professional setting where commercial acumen, product expertise and enduring client relationships are central to success. Careers span showroom sales, client service and corporate functions, bringing together individuals who appreciate craftsmanship and the art of luxury retail. Its heritage and international presence provide a distinctive context for careers in fine watchmaking retail.
The Sales Professional at Roberto Coin focuses on clients’ needs, building relationships and delivering memorable service through fine-jewelry expertise, storytelling and hospitality. This is a permanent, full-time role at Roberto Coin Tampa International, with schedule flexibility for showroom hours, including evenings and weekends.
Role & Responsibilities
- Present products confidently, combining storytelling and technical detail while creating a hospitable atmosphere.
- Build, maintain and develop a client base through the company CRM platform, with a focus on relationship building.
- Develop and maintain knowledge of showroom collections and pieces, as well as general industry knowledge.
- Maintain a professional attitude and conduct business with integrity.
- Comply with company guidelines, policies and procedures as outlined in company publications.
- Assist team members and build effective working relationships with them.
- Hand clients over to another team member when needed to best serve their needs.
- Organize merchandise and displays to optimize sales and minimize shrinkage.
- Support the client experience in accordance with showroom hospitality guidelines.
- Use all company systems, hardware and software required to perform the role independently.
- Complete administrative responsibilities and tasks that support the client experience.
- Receive and deliver client repairs when required.
- Perform other duties and responsibilities assigned by management.
- Travel for business when required.
- Stand for extended periods.
- Lift packages or boxes as required.
- Maintain schedule flexibility and availability for showroom hours, including evenings and weekends.
Qualifications
- High school diploma.
- 1 year of retail sales experience.
- Excellent storytelling ability.
- Genuine passion for fine jewelry and craftsmanship.
- Excellent client service and selling skills.
- Excellent interpersonal and verbal and written communication skills.
- Excellent organizational skills.
- Ability to work as part of a team.
- Ability to multitask in a fast-paced environment.
- Computer literacy, including MS Office.
Skills
Experience
1 year of retail sales experience
Education
High school diploma
Workplace
This position is based in Tampa, Florida, USA.
Explore jobs in Florida or in the USA.
Culture
Watches of Switzerland’s workplace culture centres on horological expertise, attentive client service and the exacting standards of luxury watch retail. Its showroom environment combines commercial ambition with long-term relationship-building, placing product knowledge, teamwork and personalised service at the heart of the employee experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Watches of Switzerland, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fine Jewelry Sales Associate», «Jewelry Sales Advisor», «Luxury Sales Consultant», «Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.