- Employment
- Full-time
- Seniority
- Mid-Level
- Compensation
- $24–26/hour
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 15, 2026
About Watches of Switzerland
Founded in 1924, Watches of Switzerland is a distinguished luxury watch retailer, connecting clients with some of the world’s most prestigious watchmaking houses. Through its showrooms in the United Kingdom and the United States, the brand combines specialist horological knowledge with attentive, personalised service. As an employer, it offers a professional setting where commercial acumen, product expertise and enduring client relationships are central to success. Careers span showroom sales, client service and corporate functions, bringing together individuals who appreciate craftsmanship and the art of luxury retail. Its heritage and international presence provide a distinctive context for careers in fine watchmaking retail.
The Sales Associate prioritizes client needs, builds relationships, maintains current product knowledge, and delivers memorable service through storytelling and hospitality, with a passion for timepieces and/or jewelry. This permanent, full-time role requires flexible availability for evenings and weekends and pays $24–$26 per hour plus commission.
Role & Responsibilities
- Make clients’ needs the primary focus.
- Build client relationships by listening attentively, anticipating needs, and taking personal responsibility for client requests.
- Maintain in-depth knowledge of merchandise and stay current as new products are introduced.
- Create a positive impression and deliver memorable client service through storytelling and hospitality, demonstrating passion for timepieces and/or jewelry.
- Maintain schedule flexibility and availability for showroom hours, including evenings and weekends.
Qualifications
- At least 2 years of retail service experience, preferably in a luxury retail environment.
- Excellent storytelling ability.
- Passion for timepieces and/or jewelry.
- Excellent client service and selling skills.
- Excellent interpersonal, verbal and written communication, and organizational skills.
- Ability to work as part of a team.
- Ability to multitask in a fast-paced environment.
- Computer literacy, including MS Office.
Skills
Experience
At least 2 years of retail service experience, preferably in a luxury retail environment.
Workplace
The successful candidate will be located in New York, New York, USA.
Explore jobs in New York or in the USA.
Compensation
The base compensation for this position ranges from USD 24 to USD 26 per hour.
Benefits
Medical, dental, life and disability benefits; comprehensive ongoing training; career growth potential; generous staff purchase discounts; commission.
Culture
Watches of Switzerland’s workplace culture centres on horological expertise, attentive client service and the exacting standards of luxury watch retail. Its showroom environment combines commercial ambition with long-term relationship-building, placing product knowledge, teamwork and personalised service at the heart of the employee experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Watches of Switzerland, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Associate», «Luxury Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.