- Location
- Garden City New York USA
- Employment
- Full-time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 14, 2026
About Watches of Switzerland Group
Watches of Switzerland Group is a leading luxury watch and jewellery retailer, with a distinguished presence in the United Kingdom and the United States. Its portfolio includes Watches of Switzerland, Mappin & Webb, Goldsmiths and Mayors, bringing together specialist expertise and enduring relationships with prestigious watchmakers and jewellery houses. As an employer, the Group offers career paths across retail, client service, watch servicing, digital commerce and corporate functions. Its professional environment places emphasis on product knowledge, attentive service and long-term client relationships, appealing to individuals who combine commercial acumen with a genuine appreciation of craftsmanship and the exacting standards of luxury retail.
The Sales Professional at TAG Heuer prioritizes client needs, builds lasting relationships and delivers memorable service through product storytelling, technical knowledge and hospitality. The role is permanent, full-time, with schedule flexibility for showroom hours, including evenings and weekends.
Role & Responsibilities
- Present products confidently, using storytelling and technical detail while creating a hospitable atmosphere.
- Build, maintain and develop a clientele through the company CRM platform, focusing on relationship building.
- Develop and maintain product knowledge of the brands, collections and pieces carried in the showroom, along with general industry knowledge.
- Maintain a professional attitude and conduct business with integrity.
- Comply with company guidelines, policies and procedures in company publications.
- Assist team members and build effective working relationships with them.
- Transfer clients to another team member when required to best meet their needs.
- Organize merchandise and displays to optimize sales and minimize shrinkage.
- Support the client experience within showroom hospitality guidelines.
- Independently use the company systems, hardware and software required for the role.
- Complete administrative responsibilities and tasks that support the client experience.
- Accept and deliver client repairs when required.
- Perform other duties and responsibilities as assigned by management.
- Stand for extended periods and lift packages or boxes when required.
- Maintain schedule flexibility and availability for showroom hours, including evenings and weekends.
Qualifications
- High school diploma.
- At least 1 year of retail sales experience.
- Excellent storytelling ability.
- Passion for timepieces and/or jewelry.
- Excellent client service and selling skills.
- Excellent interpersonal and written and verbal communication skills.
- Excellent organizational skills.
- Ability to work as part of a team.
- Ability to multitask in a fast-paced environment.
- Computer literacy, including MS Office.
Skills
Experience
1 year of retail sales experience
Education
High school diploma
Workplace
This position is based in Garden City, New York, USA, within easy reach of New York City.
Explore jobs in New York or in the USA.
Culture
Watches of Switzerland Group combines a passion for fine watchmaking with the commercial energy of a luxury retail environment, where product expertise and attentive client service are central to employees’ work. Its multi-brand setting encourages continuous learning, collaboration across showroom and support teams, and the cultivation of lasting client relationships.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Watches of Switzerland Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Sales Advisor», «Client Advisor», «Retail Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.