Union Glashütte Sales and Operations Manager

About Union Glashütte

Union Glashütte is a distinguished German watchmaking house rooted in the historic horological town of Glashütte, where precision, craftsmanship, and understated elegance have defined its identity since 1893. As an employer, the brand offers a refined environment for professionals passionate about mechanical excellence, design integrity, and the enduring values of Saxon watchmaking. Its teams contribute to timepieces that unite traditional expertise with contemporary sophistication, reflecting a culture of meticulous quality and quiet innovation. Union Glashütte attracts individuals who value heritage, collaboration, and the privilege of shaping watches with authentic character and lasting appeal.

Role & Responsibilities

• Partner with Sales Leadership on forecasting, reporting, inventory planning, and execution of commercial initiatives.
• Coordinate product launches, pricing updates, promotional activities, and distribution strategies across wholesale accounts.
• Analyze sales performance, inventory levels, and customer trends to identify opportunities and risks.
• Prepare and distribute regular sales reports, forecasts, and business reviews.
• Support key account planning and liaise between Sales, Customer Service, Distribution, and Headquarters.
• Manage inventory planning, forecasting, replenishment, and allocation to support business objectives.
• Oversee purchase orders, backorders, and product availability, partnering with Headquarters and Distribution teams to ensure timely fulfillment.
• Monitor inventory health and develop strategies to maximize productivity and minimize excess or obsolete inventory.
• Coordinate shipping, receiving, returns, and inventory transfers to ensure operational accuracy.
• Maintain inventory and product data integrity within ERP systems, preferably SAP.
• Develop and maintain reporting, dashboards, and operational scorecards to support decision-making.
• Analyze sales, inventory, profitability, and operational performance data, providing actionable recommendations to leadership.
• Troubleshoot system and data issues affecting inventory, reporting, or operational processes.
• Support budget tracking, purchasing decisions, inventory valuation, and cost management initiatives.
• Maintain relationships with vendors, logistics providers, and business partners while monitoring service levels and performance.
• Lead and support cross-functional projects, including product launches, system enhancements, process improvements, and operational initiatives.
• Develop and maintain SOPs, process documentation, and training materials.
• Support compliance, audit, and continuous improvement efforts across the organization.

Qualifications

• Bachelor's degree in Business Administration, Supply Chain Management, Operations Management, Logistics, or a related field preferred.
• Experience managing ERP systems, preferably SAP.
• Advanced Microsoft Excel skills, including PivotTables, XLOOKUP/VLOOKUP, Power Query, and data analysis.
• Experience with warehouse management systems, EDI integrations, business reporting, and inventory planning.
• Strong understanding of forecasting, inventory management, purchasing, and supply chain best practices.
• Experience supporting sales organizations and managing cross-functional business relationships.
• Ability to analyze complex data and translate findings into actionable business recommendations.
• Excellent organizational, communication, problem-solving, and project management skills.
• Ability to manage multiple priorities while meeting deadlines in a dynamic environment.
• Flexibility to support seasonal business peaks, inventory events, product launches, and special projects.
• Willingness to travel domestically up to 10–20%, including occasional visits to distribution centers, retail locations, vendor facilities, trade shows, and corporate meetings as business needs require.

Skills

Experience

2–5 years in sales operations, wholesale operations, inventory management, supply chain, consumer goods, retail, or a related business function.

Education

Bachelor's degree in Business Administration, Supply Chain Management, Operations Management, Logistics, or a related field preferred.

Benefits

Health, dental, and vision insurance with employer contribution; 401(k) with employer match, fully vested after one year; company-paid life insurance and long-term disability; 18 days of PTO per year, increasing to one month after five years; paid sick time and extended paid medical, parental, and military leave; holiday pay; voluntary FSA, short-term disability, and accident/hospital indemnity insurance; employee product discount.

Culture

Union Glashütte fosters a workplace culture rooted in German watchmaking heritage, precision, and a deep respect for craftsmanship in the historic town of Glashütte. As an employer, it values meticulous expertise, collaboration, and a commitment to creating timepieces that balance tradition with contemporary engineering.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.