- Location
- 4555 Travis St (View map)Dallas 75205USA
- Employment
- Full-time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 7, 2026
About TOTEME
TOTEME is a Stockholm-based fashion house founded in 2014 by Elin Kling and Karl Lindman. Its collections span ready-to-wear, shoes, bags and accessories, sold through its own stores, online and selected retailers. Roles cover design and product development, retail, wholesale and the functions supporting those activities.
TOTEME seeks an experienced retail leader to manage its new, multi-level Dallas store, driving commercial performance, hospitality, clienteling, and operational excellence while leading and developing a cross-functional team. The full-time position is based in Dallas and starts as soon as possible.
Role & Responsibilities
- Deliver excellent customer service and build and maintain long-term client relationships.
- Assume responsibility for sales targets and performance.
- Recruit, support, and train the team to meet sales targets and service standards.
- Plan, delegate, execute, and follow up on daily store operations.
- Create and maintain staff schedules.
- Plan budgets and expenses with a sustainable, cost-conscious approach.
- Manage stock levels, logistics, and sell-through.
- Implement company procedures and reporting activities.
- Develop and implement store policies and strategies.
- Work towards long-term Key Performance Indicators (KPIs) and business goals.
- Provide feedback to the Buying team.
- Lead visual merchandising and store upkeep.
- Develop efficient workflows.
- Manage in-store events.
- Contribute to TOTEME's social and environmental sustainability strategy.
Qualifications
- At least five years of experience in luxury retail store management.
- Experience leading a team.
- Experience working in an omnichannel environment.
- Experience with Customer Relationship Management (CRM) systems.
- Experience managing back-office operations.
- Experience generating reports and guidelines.
- Fluent spoken and written English.
- Available to work a flexible schedule, including evenings and weekends.
Skills
Experience
At least five years of experience in store management within luxury retail.
Workplace
This position is based in Dallas, Texas, USA.
Explore jobs in Texas or in the USA.
Culture
TOTEME’s job descriptions emphasize collaboration across design, product development, retail and operations. Store roles combine client relationships, styling and day-to-day operational work, while office roles support the house’s international activities.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.