- Location
- 8910 Melrose Ave (View map)West Hollywood 90069USA
- Employment
- Full-time
- Seniority
- Senior
- Compensation
- $25–30/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 7, 2026
About TOTEME
TOTEME is a Stockholm-based fashion house founded in 2014 by Elin Kling and Karl Lindman. Its collections span ready-to-wear, shoes, bags and accessories, sold through its own stores, online and selected retailers. Roles cover design and product development, retail, wholesale and the functions supporting those activities.
TOTEME seeks a Senior Sales Advisor for its full-time position at the Melrose Avenue store in West Hollywood, starting as soon as possible. The role combines personalized client service, clienteling, styling, sales performance, visual merchandising, daily operations, and contributions to the brand’s sustainability strategy. Pay is USD 25–30 per hour, set according to the applicant’s profile, skills, and previous experience.
Role & Responsibilities
- Deliver an elevated, personalized customer experience aligned with TOTEME’s values.
- Build and nurture long-term client relationships through clienteling.
- Work independently and collaboratively to execute efficient workflows and achieve sales targets.
- Provide styling advice and ensure impeccable visual merchandising and store presentation.
- Contribute actively to daily store operations.
- Share insights and feedback with the team and management on customer needs, product requests, and trends.
- Analyze and work toward Key Performance Indicators (KPIs) and business goals.
- Participate in and contribute to TOTEME’s social and environmental sustainability strategy.
Qualifications
- At least two years of experience in fashion retail, ideally within the luxury sector.
- Proven success in delivering outstanding customer service, building strong client relationships, and exceeding sales goals.
- Strong understanding of fashion, styling, and brand storytelling.
- Fluent written and spoken English; additional languages are a plus.
- A dedicated TOTEME ambassador who embodies the brand’s culture and values.
- Genuine curiosity about people and motivation to understand the client base.
- Passion for delivering a luxury experience that exceeds client expectations.
- Driven and results-oriented, with a proactive and positive mindset.
- Highly organized and structured, with an eye for detail.
- Availability to work a flexible schedule, including evenings and weekends.
Skills
Experience
At least two years of experience in fashion retail, ideally within the luxury sector.
Workplace
The role is situated in West Hollywood, California, USA — conveniently close to Los Angeles.
Explore jobs in California or in the USA.
Compensation
The base compensation for this position ranges from USD 25 to USD 30 per hour.
Culture
TOTEME’s job descriptions emphasize collaboration across design, product development, retail and operations. Store roles combine client relationships, styling and day-to-day operational work, while office roles support the house’s international activities.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.