- Location
- 49 Mercer St (View map)New York, NY 10013USA
- Employment
- Full-time
- Seniority
- Entry-Level
- Compensation
- $25–30/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 7, 2026
About TOTEME
TOTEME is a Stockholm-based fashion house founded in 2014 by Elin Kling and Karl Lindman. Its collections span ready-to-wear, shoes, bags and accessories, sold through its own stores, online and selected retailers. Roles cover design and product development, retail, wholesale and the functions supporting those activities.
TOTEME seeks a full-time Sales Advisor for its Mercer Street store in New York, reporting to the Store Manager and starting as soon as possible. The role combines personalized client service, clienteling, styling, visual merchandising, daily operations, and contribution to sales and business goals; salary is USD 25–30 per hour before tax, set according to the applicant’s profile, skills, and previous experience.
Role & Responsibilities
- Deliver an elevated, personalized customer experience aligned with TOTEME’s values.
- Build and nurture long-term client relationships through clienteling.
- Work independently and collaboratively to execute efficient workflows and achieve sales targets.
- Provide styling advice and ensure impeccable visual merchandising and store presentation.
- Contribute actively to daily store operations.
- Share insights and feedback with the team and management on customer needs, product requests, and trends.
- Analyze and work toward key performance indicators (KPIs) and business goals.
Qualifications
- Previous experience in a similar role within high-end retail or with a strong lifestyle brand.
- Confidence in delivering outstanding customer service and building strong client relationships.
- Interest in fashion, styling, and storytelling, with an understanding of luxury service.
- Fluent in written and spoken English.
- Dedicated TOTEME ambassador who embodies the house’s culture and values.
- Genuine curiosity about people and motivation to understand the client base.
- Passion for delivering a luxury experience and exceeding client expectations.
- Driven and results-oriented, with a proactive and positive mindset.
- Highly organized and structured, with an eye for detail.
- Availability to work a flexible schedule, including evenings and weekends.
- Understanding of TOTEME’s sustainability commitments and commitment to responsible business practices.
Skills
Workplace
This position is based in New York, New York, USA.
Explore jobs in New York or in the USA.
Compensation
The base compensation for this position ranges from USD 25 to USD 30 per hour.
Culture
TOTEME’s job descriptions emphasize collaboration across design, product development, retail and operations. Store roles combine client relationships, styling and day-to-day operational work, while office roles support the house’s international activities.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.