Tiffany & Co. Security Director

About Tiffany & Co.

Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.

Role & Responsibilities

• Develop and execute a comprehensive security strategy aligned with The Landmark’s business priorities and operational needs.
• Oversee building-wide security operations, including staffing, deployment, floor coverage, and adherence to established standards.
• Maintain a visible leadership presence and build strong relationships with Retail leadership, employees, and cross-functional partners.
• Evaluate security practices, identify improvement opportunities, and implement practical solutions that support protection and business performance.
• Establish and monitor key performance indicators to assess operational effectiveness and identify risk areas.
• Lead emergency preparedness and crisis management, including ownership and ongoing development of the Emergency Action Plan.
• Ensure employees understand emergency procedures through consistent communication, training, and preparedness exercises.
• Direct security responses to emergencies, incidents, and immediate threats, exercising sound judgment and taking decisive action when required.
• Partner with the VP and General Manager and Operations leadership on business continuity, recovery, and operational decisions.
• Maintain effective relationships with emergency services and relevant external agencies to support timely response and coordination.
• Lead, develop, and inspire the security organization, establishing clear expectations and accountability across all levels.
• Coach and develop managers and team members, reinforcing Tiffany & Co. values, leadership expectations, and service standards.
• Support talent development, succession planning, performance management, and ongoing training.
• Build a culture of professionalism, discretion, collaboration, and service excellence.
• Ensure internal and contracted security personnel consistently represent Tiffany & Co.’s standards and reputation.
• Oversee investigations involving theft, fraud, misconduct, safety concerns, and other security matters, ensuring discretion, documentation, and follow-through.
• Lead asset protection initiatives, including shrink reduction, inventory protection, and effective loss prevention practices.
• Assess building vulnerabilities and oversee physical security systems, access controls, surveillance, and related technologies.
• Partner with internal teams to strengthen security protocols, protect product integrity, and address emerging risks.
• Ensure security practices comply with applicable laws, regulations, and company policies.
• Advise the VP and General Manager, Retail leadership, Human Resources, Operations, and other business partners on security matters.
• Build and maintain productive relationships with the NYPD, law enforcement, government agencies, emergency services, and relevant industry partners.
• Oversee third-party security providers, ensuring service quality, contractual accountability, appropriate licensing, and alignment with business expectations.
• Represent Tiffany & Co. professionally in sensitive situations, investigations, and external partnerships.
• Develop and manage security budgets, staffing models, and resource allocation, balancing internal and contracted security needs.
• Improve operational efficiency and manage costs without compromising safety or service.
• Ensure security procedures support Tiffany & Co.’s luxury service standards and contribute positively to the client experience.
• Oversee security planning for high-profile visits, VIP engagements, special events, and high-value product transportation.
• Partner with Retail and Operations teams to balance risk management, merchandising, and business priorities in security protocols.

Qualifications

• At least 10 years of progressive experience in corporate security, asset protection, law enforcement, or a related field.
• At least 5 years of experience leading and developing security teams, preferably within a complex, high-volume operation.
• Experience managing security operations in luxury retail, a flagship, a high-value asset environment, or a similarly complex setting.
• Demonstrated experience in crisis management, emergency preparedness, investigations, risk assessment, and asset protection.
• Strong understanding of physical security systems, security protocols, and business continuity practices.
• Experience managing staffing, budgets, vendor relationships, and operational performance.
• Ability to build effective relationships with senior leadership, law enforcement, and external partners.
• Excellent communication, judgment, discretion, and decision-making skills.
• Ability to maintain a flexible schedule, including evenings, weekends, and holidays, as business needs require.
• Must meet applicable New York State security licensing requirements.
• Preferred: Bachelor’s degree in criminal justice, Security Management, Business, or a related field; equivalent professional experience will be considered.
• Preferred: Experience leading security operations within a major flagship, luxury retail, or high-profile commercial environment.
• Preferred: Established relationships with the NYPD and other local law enforcement agencies.
• Preferred: Experience managing outsourced security providers, vendor contracts, and complex operating budgets.
• Preferred: Professional certifications such as CPP, LPC, CFE, or CFI.
• Preferred: Experience supporting VIP protection, executive security, and high-profile events.

Skills

Experience

At least 10 years of progressive experience in corporate security, asset protection, law enforcement, or a related field; at least 5 years leading and developing security teams.

Education

Preferred: Bachelor’s degree in criminal justice, Security Management, Business, or a related field; equivalent professional experience will be considered.

Compensation

The base compensation for this position ranges from USD 160,000 to USD 190,000 per annum.

Benefits

Comprehensive benefits; eligibility for an annual bonus and participation in a long-term incentive program.

Culture

Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.