- Location
- 727 5th Avenue (View map)New York, NY 10022USA
- Employment
- Full-time
- Seniority
- Mid-Level
- Compensation
- $19.72–26.68/hour
- Department
- Clienteling, CRM & VIP Relations
- Industry
- High Jewelry
- Posted
- Nov 3, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Tiffany & Co. seeks a High Jewelry Ambassador to welcome clients, share High Jewelry through storytelling, and support the Private Client Team and Client Advisors on The Landmark’s Masterpieces floor. The role combines bespoke client engagement, jewelry presentation and sales support, merchandise coordination, and display maintenance; it is a permanent position with flexible hours, including evenings, weekends, holidays, and overtime as needed.
Role & Responsibilities
- Welcome clients and create an exceptional luxury experience by sharing Tiffany’s High Jewelry through engaging storytelling.
- Provide knowledgeable, curated service to clients on the Masterpieces floor, attending to their needs.
- Hold bespoke conversations to understand client needs, elevate the in-store experience, and connect clients with the appropriate Client Advisor.
- Leverage The Landmark’s resources to support High Jewelry clients.
- Share client interactions and impressions with Landmark Leadership to improve the client experience.
- Provide comprehensive support for client-related activities as needed.
- Support presentations and seated consultations by efficiently retrieving and delivering jewelry selections from the Masterpieces floor and other floors within The Landmark.
- Partner with the store network and operations team to curate merchandise selections for High Jewelry appointments and transactions.
- Keep presentation tools and materials, including bags, boxes, and travel boxes, readily available.
- Maintain displays and caselines, ensuring they are stocked, neat, tidy, and free of fingerprints.
- Review The Landmark Daily Plan proactively to identify opportunities to partner with Client Advisors, Concierge, and Client Experience to elevate the sales experience.
Qualifications
- 2–3 years of retail experience, preferably in Watches & Fine Jewelry, or relevant client-related experience such as hospitality or a museum/art gallery.
- Availability to work flexible hours, including evenings, weekends, holidays, and overtime as needed.
- Authorization to work in the United States.
- Gemological Institute of America (GIA) degree or coursework is desired.
- Ability to speak multiple languages is desired.
Skills
Experience
2–3 years of retail experience, preferably in Watches & Fine Jewelry, or relevant client-related experience.
Education
Gemological Institute of America (GIA) degree or coursework is desired.
Workplace
This position is based in New York, New York, USA.
Explore jobs in New York or in the USA.
Compensation
The base compensation for this position ranges from USD 19.72 to USD 26.68 per hour.
Benefits
Eligible employees may receive comprehensive benefits, including adoption and surrogacy assistance, parental leave, programs supporting mental, emotional, physical, and financial well-being, medical, dental, and vision insurance, 401(k) plans with company match, and paid time off.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «High Jewelry Client Experience Ambassador», «Luxury Jewelry Ambassador», «Fine Jewelry Client Ambassador», «High Jewelry Client Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.