- Employment
- Full-time
- Seniority
- Director
- Compensation
- $200,000–210,000/year
- Department
- Human Resources, People & Culture
- Industry
- High Jewelry
- Posted
- Nov 10, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Tiffany & Co. seeks an Employee Relations Director to lead regional strategy for North American corporate and retail teams, oversee compliance and complex investigations, and develop the Employee Relations team. The permanent role is onsite in New York, with a hiring range of $200,000–$210,000 and bonus eligibility; pay depends on relevant skills and experience.
Role & Responsibilities
- Lead, mentor, and inspire a regional team of Employee Relations professionals supporting North America Retail and Corporate functions, fostering continuous improvement.
- Partner with North America HRBP and Employee Experience teams to align Employee Relations strategies with business and talent objectives.
- Promote a proactive Employee Relations culture through external industry networking, market data, and best practices that elevate the employee experience.
- Develop, communicate, and implement regional Employee Relations strategies with local HRBPs, aligning with Global Center of Excellence standards while tailoring approaches to North American retail and corporate needs.
- Advise market leaders and HRBPs on policy interpretation, performance management, internal investigations, and legislative changes affecting the US and Canadian markets.
- Ensure North American employment practices, handbooks, and policies remain current, legally compliant, and aligned with luxury retail standards.
- Create and manage regional workforce reduction strategies, including severance protocols, risk assessment, and structural realignments.
- Build and maintain partnerships with North America Legal, Retail Operations, Asset Protection, and senior business leaders.
- Oversee the regional investigation framework, ensuring consistent and equitable processes across retail stores and corporate offices.
- Conduct and manage complex, high-risk, or executive-level internal investigations into sensitive matters such as discrimination, harassment, and retaliation.
- Prepare comprehensive investigation reports, recommend strategic remediation, and influence senior stakeholders toward fair, consistent, and legally sound resolutions.
- Use metrics, tools, and HRIS data to identify regional Employee Relations trends and organizational effectiveness insights, and develop strategies to increase engagement and reduce risk.
- Conduct organizational audits and needs assessments across retail and corporate functions, recommending targeted remediation based on internal and external data.
- Partner with the Global Employee Relations team to design and deliver targeted training and communications for North American managers and HR business partners.
- Build retail and corporate leaders’ capability to address workplace matters, including harassment, discrimination, and performance management, while minimizing organizational risk and empowering frontline leaders.
Qualifications
- At least 8 years of progressive experience in Employee Relations, Labor Relations, or Employment Law, with significant experience supporting both corporate and distributed retail or field workforces.
- Experience successfully leading, developing, and inspiring a team of HR or Employee Relations professionals.
- Deep subject-matter expertise in US and Canadian labor and employment laws.
- Ability to set strategic goals, analyze data to support decision-making, and navigate ambiguous, high-risk situations.
- Exceptional verbal and written communication skills, with the ability to persuade and influence decision-makers at the most senior organizational levels.
- High proficiency in conflict resolution, with considerable judgment and discretion.
Skills
Experience
At least 8 years of progressive experience in Employee Relations, Labor Relations, or Employment Law, with significant experience supporting corporate and distributed retail or field workforces; the ATS also states a minimum of 10 years.
Workplace
This position is based in New York, New York, USA.
Explore jobs in New York or in the USA.
Compensation
The base compensation for this position ranges from USD 200,000 to USD 210,000 per annum.
Benefits
Eligible for a bonus.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.