- Employment
- Full-time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 12, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
The Client Advisor represents Tiffany & Co. in client interactions, develops lasting relationships, drives sales and delivers memorable, personalized service, including styling guidance. This is a permanent position in Pasadena, California.
Role & Responsibilities
- Represent Tiffany & Co. in every client interaction, creating an extraordinary experience through the Tiffany touch.
- Communicate the brand’s values with passion and serve as a brand ambassador, bringing an entrepreneurial spirit to daily work.
- Develop client relationships, foster a clienteling culture, grow outreach business and exceed sales plans and commercial targets.
- Build lasting client loyalty and spend by deepening relationships and capturing client data.
- Consistently achieve or exceed monthly, quarterly and annual store commercial targets, with a significant portion of sales generated through repeat clients.
- Grow business through elevated client experiences at every appointment and through key product pillars; convert clients through curiosity and discovery.
- Create memorable in-store moments for every client and demonstrate Tiffany brand passion during each selling ceremony.
- Demonstrate the Client Experience Behaviors in the NPS program; use client feedback to improve in-store experiences.
- Apply hospitality and store amenities effectively, follow best practices, and act on NPS performance and client feedback.
- Connect with clients’ wardrobes and provide styling advice.
Qualifications
- Experience in retail, luxury retail or relevant client-facing work, such as hospitality.
- A proven record of achieving commercial results.
- Ability to connect with clients and serve a diverse client base.
- Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
- Proficiency with point-of-sale (POS) systems, client tracking systems and Microsoft Outlook/email.
- Authorization to work in the United States or the country where the position is based.
- A college or university degree is desired.
- Proficiency in multiple languages is desired.
Skills
Experience
Minimum 3 years
Education
A college or university degree is desired.
Workplace
The successful candidate will be located in Pasadena, Texas, USA, with easy access to Los Angeles.
Explore jobs in Texas or in the USA.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.