- Employment
- Full-time
- Seniority
- Entry-Level
- Compensation
- $21–25/hour
- Department
- Retail & Boutique Operations
- Industry
- Pre-Owned, Vintage & Circular Luxury
- Posted
- Nov 3, 2026
About The RealReal
The RealReal is a US luxury consignment marketplace founded in 2011. It sells pre-owned fashion, jewelry, watches, art and home furnishings through its website and stores. Its teams authenticate, price and photograph goods before they go on sale.
The Resale Specialist drives boutique revenue through proactive selling, client development, personalized styling and elevated service, while maintaining merchandise presentation and supporting daily operations. Full-time positions require 40 hours per week; part-time positions require 25 hours per week, including evenings, weekends and holidays as needed. The expected hourly rate is $21–$25, with starting pay determined in part by work location, skills, experience, market demands and internal parity.
Role & Responsibilities
- Proactively engage clients on the sales floor and exceed daily and monthly targets through expert suggestive selling.
- Build and manage a personal book of business through daily outreach to existing clients, converting one-time shoppers into loyal clients.
- Monitor and analyze individual sales performance, adjusting strategy to meet changing business needs and KPIs.
- Manage multiple complex customer journeys simultaneously, delivering a seamless, elevated experience from entry through checkout.
- Educate clients on the environmental impact of their purchases and the value of The RealReal’s business model.
- Use knowledge of luxury brands and trends to provide styling advice and build trust with clients.
- Maintain brand standards through consistent merchandise replenishment and visual presentation.
- Execute opening and closing procedures to prepare the boutique for high-volume sales.
- Use Salesforce and internal technology tools to track client preferences and streamline sales.
Qualifications
- At least 1 year of experience in a metrics-based retail sales environment.
- A proven record of meeting and exceeding individual sales goals and KPIs.
- Comfort with ambiguity, rapid change, and the fast-paced environment of a growing business.
- A positive, professional demeanor and the ability to represent a luxury brand with integrity.
- Self-motivation and initiative in pursuing sales opportunities through daily outreach.
- Exceptional attention to detail and organizational skills to manage a high volume of client interactions.
- Proficiency, or the ability to become proficient quickly, in Salesforce, Google Suite, and Mac iOS.
- Flexibility to work evenings, weekends, and holidays as business needs require.
- Openness to feedback and commitment to ongoing professional development.
- Luxury retail experience preferred.
Skills
Experience
At least 1 year in a metrics-based retail sales environment; luxury retail experience preferred.
Workplace
The role is situated in New York, New York, USA.
Explore jobs in New York or in the USA.
Compensation
The base compensation for this position ranges from USD 21 to USD 25 per hour.
Benefits
Uncapped bonus ($1,000 per month at target for full-time positions; $250 per month at target for part-time positions); Employee Stock Purchase Plan; 401(k) with company match; medical, dental, vision, and commuter benefits at applicable locations; paid parental leave; 9 paid company holidays; paid time off (18 days for full-time positions and 9 days for part-time positions, accruing from the first day of work).
Culture
A consignment passes through several hands. Authentication specialists examine the item, merchandising teams prepare the listing and client teams work with the person who consigned it.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like The RealReal, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Resale Sales Advisor», «Luxury Resale Client Advisor», «Resale Retail Associate», «Luxury Resale Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.