- Employment
- Full-time
- Seniority
- Entry-Level
- Compensation
- $17/hour
- Posted
- Nov 3, 2026
About The RealReal
The RealReal is a US luxury consignment marketplace founded in 2011. It sells pre-owned fashion, jewelry, watches, art and home furnishings through its website and stores. Its teams authenticate, price and photograph goods before they go on sale.
The RealReal’s Laboratory Technician supports authentication and fine jewelry and watch processing at its Phoenix facility, operating XRF, X-ray, and diamond carat-weight estimation equipment while recording readings and conducting quality-control reviews. The role pays $17 per hour; starting pay considers work location, skills, experience, market demand, and internal parity, and employees may be eligible for bonus or incentive pay depending on role.
Role & Responsibilities
- Operate XRF equipment to identify precious-metal components and enter readings into the database.
- Operate X-ray equipment to image fashion products and enter readings into the database.
- Work with emerging technologies as they are incorporated into daily processes.
- Create baseline data feedback.
- Scan items to their designated locations.
- Review authenticators’ XRF readings for quality control and compliance with SOPs and authentication standards.
- Document and report quality-control findings, maintaining accurate records and visibility into quality trends.
- Assess jewelry weights and measurements.
- Clean jewelry using ultrasonic and steam machines and other industry-standard equipment.
- Count diamonds.
- Collaborate as needed with The RealReal Fine Jewelry & Watches authentication department to facilitate processing of fine and fashion jewelry.
- Operate the CWED (Carat Weight Estimation Device) to calculate diamond carat weight and enter readings into the database.
Qualifications
- High school diploma.
- Excellent verbal and written communication skills.
- A highly motivated approach to problem-solving and attention to detail in a fast-paced environment.
- Working knowledge of Google Docs and Gmail.
- Ability to work weekends and overtime as needed.
- Self-motivation and drive to achieve results.
- Exceptional attention to detail and organizational skills.
- Adaptability and openness to change.
- Math skills.
- Fashion or technical interest is a plus for authentication work.
- Jewelry-industry experience or interest is a plus for fine jewelry and watches work.
Skills
Education
High school diploma.
Workplace
This position is based in Phoenix, Arizona, USA.
Explore jobs in Arizona or in the USA.
Compensation
The base compensation for this position is USD 17 per hour.
Benefits
$50 in monthly food credits for on-site snacks and meals; Employee Stock Purchase Plan; 401(k) with company match; medical, dental, and vision insurance; paid parental leave; 9 paid company holidays; 18 paid time-off days, accruing from the first day of work; climate-controlled warehouse facility. Employees may also be eligible for bonus and incentive pay depending on role.
Culture
A consignment passes through several hands. Authentication specialists examine the item, merchandising teams prepare the listing and client teams work with the person who consigned it.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like The RealReal, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Laboratory Technician», «Lab Operations Technician», «Jewelry Processing Technician», «Authentication Lab Technician», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.