- Location
- Santa Monica California USA
- Employment
- Part-time
- Seniority
- Entry-Level
- Compensation
- $19.51–22.29/hour
- Department
- Retail & Boutique Operations
- Industry
- Pre-Owned, Vintage & Circular Luxury
- Posted
- Nov 3, 2026
About The RealReal
The RealReal is a US luxury consignment marketplace founded in 2011. It sells pre-owned fashion, jewelry, watches, art and home furnishings through its website and stores. Its teams authenticate, price and photograph goods before they go on sale.
The RealReal seeks a part-time Inventory Operations Associate in Santa Monica to manage merchandise processing and movement, support product presentation, maintain organized stockrooms and selling floors, and contribute to customer service and loss prevention. Part-time positions require availability for 24 to 28 hours per week, including evenings, weekends, and holidays as needed; the expected hourly rate is $19.51–$22.29, with starting pay determined in part by location, skills, experience, market demands, and internal parity.
Role & Responsibilities
- Scan, process, and research merchandise shipments using inventory management systems and in accordance with inventory control processes.
- Prepare and ship customer orders according to quality, packing, and shipping standards.
- Implement loss prevention policies and procedures to support company growth and protect assets.
- Manage inventory movement by accurately and promptly processing markdowns, transfers, consolidations, receiving, and point-of-sale transactions.
- Support product placement and outfitting that reflects trends, reinforces brand messaging, and inspires customers.
- Use core systems and technologies, including POS, Mac, and Google Suite applications.
- Maintain product presentation by returning items to their place, replenishing depleted merchandise from inventory, and destocking or relocating items according to company standards.
- Help maintain clean, organized selling floors and stockrooms.
- Model excellent customer service through a positive attitude and enthusiasm in communications with internal and external customers.
- Demonstrate fluency in store operating procedures and teach or assist team members with daily store functions.
- Participate in cycle counts and inventory counts as needed.
- Perform other functions or tasks as needed or directed to support store success.
Qualifications
- At least 1 year of experience working in retail or customer service.
- A record of success in a fast-paced environment and the ability to prioritize multiple tasks.
- Ability to handle customer interactions and potential issues or concerns courteously and professionally.
- Availability for a flexible schedule that meets business needs, including weekends and holidays, early mornings, or late-night shifts.
- Ability to lift, carry, or otherwise move objects weighing up to 25 pounds while merchandising the sales floor, and to use ladders or stairs.
- Excellent communication and time management skills.
- Ability to use all store equipment and technology as required.
- Preferred: proficiency with Google Suite and Salesforce.
- For part-time positions, availability to work 24 to 28 hours per week, including evenings, weekends, and holidays as needed.
Skills
Experience
At least 1 year in retail or customer service.
Workplace
The role is situated in Santa Monica, California, USA — conveniently close to Los Angeles.
Explore jobs in California or in the USA.
Compensation
The base compensation for this position ranges from USD 19.51 to USD 22.29 per hour.
Benefits
Part-time benefits include a $250 monthly bonus at target, an Employee Stock Purchase Plan, 9 paid time-off days (accruing from the first day of work), and 10 paid holidays. Employees may also be eligible for incentive pay and other benefits, depending on the role.
Culture
A consignment passes through several hands. Authentication specialists examine the item, merchandising teams prepare the listing and client teams work with the person who consigned it.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like The RealReal, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Stock Associate», «Inventory Operations Assistant», «Retail Stock Associate», «Merchandising Operations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.