- Employment
- Full-time
- Seniority
- Entry-Level
- Compensation
- $19.51–22.29/hour
- Department
- Retail & Boutique Operations
- Industry
- Pre-Owned, Vintage & Circular Luxury
- Posted
- Nov 3, 2026
About The RealReal
The RealReal is a US luxury consignment marketplace founded in 2011. It sells pre-owned fashion, jewelry, watches, art and home furnishings through its website and stores. Its teams authenticate, price and photograph goods before they go on sale.
The RealReal is hiring an Inventory Operations Associate in New York to manage inventory, shipments, product presentation and stockroom operations while supporting customer service and loss prevention. Full-time positions require 40 hours per week; part-time positions require 25 hours per week, including evenings, weekends and holidays as needed. The expected hourly rate is $19.51–$22.29, with starting pay determined in part by work location, skills, experience, market demands and internal parity.
Role & Responsibilities
- Use inventory management systems to scan, process and research merchandise shipments in accordance with inventory control processes.
- Prepare and ship customer orders in line with quality, packing and shipping standards.
- Implement loss prevention policies and procedures to support company growth and safeguard assets.
- Manage inventory movement by accurately and promptly processing markdowns, transfers, consolidations, receiving and POS transactions.
- Support product placement and outfitting that reflects trends, reinforces brand messaging and inspires customers.
- Use core systems and technologies, including POS, Mac and Google Suite applications.
- Maintain product presentation according to company standards by returning items to their place, replenishing depleted floor stock from inventory, and destocking or relocating items.
- Help keep selling floors and stockrooms clean and organized.
- Model excellent customer service through a positive attitude and enthusiasm toward the role and company in communications with internal and external customers.
- Maintain fluency in store operating procedures and teach or assist team members with daily store functions.
- Participate in cycle counts and inventory counts as needed.
- Perform other functions or tasks as needed or directed to support store success.
Qualifications
- At least 1 year of experience in retail or customer service.
- Prior success in a fast-paced environment and the ability to prioritize multiple tasks.
- Ability to handle customer interactions and potential issues or concerns courteously and professionally.
- Availability for a flexible schedule that meets business needs, including weekends, holidays, early mornings or late-night shifts.
- Ability to lift, carry or otherwise move objects weighing up to 25 pounds while merchandising the sales floor, and to use ladders or stairs.
- Excellent communication and time management skills.
- Ability to use all store equipment and technology as required.
- Proficiency with Google Suite and Salesforce preferred.
Skills
Experience
At least 1 year in retail or customer service.
Workplace
This position is based in New York, New York, USA.
Explore jobs in New York or in the USA.
Compensation
The base compensation for this position ranges from USD 19.51 to USD 22.29 per hour.
Benefits
Full-time: $500/month bonus at target; Employee Stock Purchase Plan; 401(k) with company match; medical, dental, vision and commuter benefits at applicable locations; paid parental leave; 9 paid company holidays; 18 paid time-off days, accruing from the first day of work. Part-time: $250/month bonus at target; Employee Stock Purchase Plan; 9 paid company holidays; 9 paid time-off days, accruing from the first day of work.
Culture
A consignment passes through several hands. Authentication specialists examine the item, merchandising teams prepare the listing and client teams work with the person who consigned it.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like The RealReal, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Stock Associate», «Inventory Associate», «Retail Operations Associate», «Merchandise Operations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.