The RealReal Gemology Associate

About The RealReal

The RealReal is a US luxury consignment marketplace founded in 2011. It sells pre-owned fashion, jewelry, watches, art and home furnishings through its website and stores. Its teams authenticate, price and photograph goods before they go on sale.

Role & Responsibilities

• Test gemstones using Raman spectroscopy in the inbound pipeline before product assortment and distribution.
• Perform high-volume quality control and maintain daily metrics.
• Support and develop Fine Jewelry and Watch (FJW) Specialists during their ramp-up period.
• Collect and report data with the Pricing and Authentication Gemology Team, providing detailed feedback and proposing training for the Production Management team.
• Support the processing of gemological inquiries and maintain related metrics.
• Uphold the accuracy, consistency, and quality of standards and methodologies, gemstone identification using Raman spectroscopy, weight-estimation quality control, performance metrics, and system information.
• Facilitate timely training when providing quality-control feedback.
• Ensure laboratories have the necessary functioning tools, including through regular maintenance and calibration.
• Organize and maintain the internal database of The RealReal-owned training materials.
• Participate in data image collection.
• Provide in-the-moment gem testing and feedback, creating a supportive environment that builds team confidence.
• Counsel on content, best practices, and diamond- and colored-stone-specific needs, while reflecting The RealReal’s values and standards.

Qualifications

• Experience using Raman spectroscopy.
• Baseline knowledge of gemstones and some minerals; a degree in mineralogy or geology is a plus.
• GIA Graduate Gemologist diploma or equivalent is a plus but is not required.
• Fluency in GIA grading standards for diamonds, colored stones, and pearls.
• Knowledge and proficiency in diamond and colored-stone weight estimation.
• Ability to prioritize multiple time-sensitive tasks and escalate issues.
• Ability to work effectively and collaboratively in teams and cross-functionally to meet shared goals and deadlines.
• Attention to detail, strong organizational and communication skills suited to large groups.
• Solid analytical skills.
• Ability to provide in-person feedback.

Skills

Education

A degree in mineralogy or geology is a plus. A GIA Graduate Gemologist diploma or equivalent is a plus but is not required.

Compensation

The base compensation for this position is USD 30 per hour.

Benefits

$50 in monthly food credits for on-site snacks and meals; Employee Stock Purchase Plan; 401(k) with company match; medical, dental, and vision insurance; paid parental leave; 9 paid company holidays; 18 paid time off (PTO) days, accruing from the first day of work; climate-controlled warehouse facility. Employees may also be eligible for a bonus program and incentive pay, depending on role.

Culture

A consignment passes through several hands. Authentication specialists examine the item, merchandising teams prepare the listing and client teams work with the person who consigned it.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.