- Location
- Los Angeles California USA
- Employment
- Full-time
- Seniority
- Mid-Level
- Compensation
- $22.50–26.27/hour
- Department
- Retail & Boutique Operations
- Industry
- Pre-Owned, Vintage & Circular Luxury
- Posted
- Nov 3, 2026
About The RealReal
The RealReal is a US luxury consignment marketplace founded in 2011. It sells pre-owned fashion, jewelry, watches, art and home furnishings through its website and stores. Its teams authenticate, price and photograph goods before they go on sale.
The RealReal’s full-time Asset Protection Investigator supports investigations, physical security, and safety at its Authentication Center. The role manages theft and fraud cases, conducts merchandise and safety inspections, maintains access controls, and supports loss-prevention training; the expected rate is $22.50–$26.27 per hour, with starting pay determined in part by work location, skills, experience, market demands, and internal parity.
Role & Responsibilities
- Manage inbound and outbound investigations.
- Identify, investigate, and resolve incidents involving internal theft, external theft, and fraud.
- Develop and maintain relationships with law enforcement.
- Manage employee ID badge issuance and access control standards.
- Conduct high-value investigations.
- Review and audit procedures for inbound and outbound merchandise.
- Inspect packaging and documentation to ensure Asset Protection measures are followed.
- Conduct shortage and safety inspections and report findings to Asset Protection leadership.
- Help train employees to increase Asset Protection awareness.
- Identify all forms of loss and help identify shrink trends and implement solutions to reduce them.
- Complete tasks assigned by the Loss Prevention Leadership Team.
- Secure the front entrance as needed and screen employees, vendors, and guests.
- Assist with exceptions-based issues and leadership tasks as assigned.
- Support Health and Safety initiatives.
Qualifications
- At least 3 years of Asset Protection experience; warehouse experience preferred.
- Flexibility to work weekends as needed.
- Ability to lift and move 50 pounds of merchandise and supplies.
- Ability to work effectively with all levels of leadership.
- Experience operating and monitoring CCTV systems.
- Effective verbal and written communication.
- Initiative and the ability to anticipate organizational needs proactively and meet deadlines.
- Ability to record incidents accurately in clear, concise reports.
- Ability to work in a fast-paced, changing environment experiencing significant growth.
Skills
Experience
3+ years of Asset Protection experience; warehouse environment preferred.
Workplace
The role is situated in Los Angeles, California, USA.
Explore jobs in California or in the USA.
Compensation
The base compensation for this position ranges from USD 22.50 to USD 26.27 per hour.
Benefits
Employee Stock Purchase Plan; 401(k) with company match; medical, dental, and vision insurance; paid parental leave; 9 paid company holidays; 18 paid time off days, accruing from the first day of work; climate-controlled warehouse facility. Employees may also be eligible for bonus programs or incentive pay, depending on role.
Culture
A consignment passes through several hands. Authentication specialists examine the item, merchandising teams prepare the listing and client teams work with the person who consigned it.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like The RealReal, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Loss Prevention Investigator», «Asset Protection Specialist», «Security Investigator», «Retail Loss Prevention Investigator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.