The Maybourne Beverly Hills Massage Therapist

About The Maybourne Beverly Hills

The Maybourne Beverly Hills is Maybourne’s hotel in California, located near Rodeo Drive and Beverly Cañon Gardens. It combines rooms and suites with restaurants, bars, a spa and a rooftop pool. Its dining venues include The Terrace and Dante Beverly Hills. Careers at the property span guest services, housekeeping, food and beverage, culinary work and the operational roles that support a full-service hotel.

Role & Responsibilities

• Provide massage and spa services promptly, courteously and efficiently, including massage, wellness therapies, body treatments and foot soaks or treatments.
• Maintain the agreed retail-sales-to-service ratio for products, gifts and accessories, and meet the agreed minimum upsell percentage.
• Attend pre- and post-shift meetings.
• Help maintain back-bar expenses.
• Complete operational spa record-keeping.
• Participate in all advanced training.
• Escort guests to and from treatment rooms, attending to their immediate needs during spa visits.
• Assist with guest inquiries and service requests, and maintain personal and spa cleanliness.
• Ensure guest comfort and safety throughout treatments.
• Keep the work area supplied and sanitary, following disinfection procedures and keeping treatment rooms immaculate.
• Perform monthly and quarterly deep cleaning.
• Help clean all spa areas, including locker rooms.
• Support colleagues with daily operations and teamwork.
• Perform other spa-related functions requested by the Spa Manager, Director of Rooms or General Manager, including duties in lounges, indoor and outdoor areas, retail areas and the pool area.
• Participate in promotions at or outside the spa or hotel, including off-site events.

Qualifications

• High school education or equivalent.
• Ability to communicate clearly and speak, read, write and understand English.
• Valid massage therapy certification from a recognized massage school.
• Insurance coverage required to maintain massage license or certification.
• At least 5 years of experience as a massage therapist in a stand-alone spa or luxury hotel or resort spa.
• Luxury experience strongly preferred.
• Bachelor’s degree.
• Advanced training in holistic or clinical bodywork, aromatherapy and spa or body treatments.
• Knowledge of botanical ingredients, thalassotherapy, reflexology, Ayurveda or another holistic wellness field or modality.
• Knowledge of general wellness practices such as yoga or meditation.
• Advanced holistic and clinical training.
• Exceptional Swedish and Deep Tissue massage skills, plus proficiency in at least two of the following: Acupressure; Shiatsu; Ayurvedic massage, such as abhyanga; clinical deep tissue; craniosacral therapy (Upledger or equivalent); deep tissue massage; hot stone massage; Lomi Lomi massage; lymphatic drainage (Upledger or equivalent); myofascial release; neuromassage; pregnancy massage (advanced training certificate required to perform); reflexology; Reiki II or master level; Rolfing; Shiatsu, on a table or mat; sports massage; Thai massage; trigger point massage.
• Able to remain stationary for extended periods.
• Able to operate a computer and office equipment, including a copy machine and printer.
• Able to communicate and exchange information with vendors, clients and staff.
• Able to lift light to moderate loads and transport up to 30 pounds occasionally.
• Able to work in confined areas and sit at a computer terminal for extended periods.
• Able to walk and stand throughout the workday, with occasional exposure to cold, heat and water.
• Able to stand and maintain well-paced mobility for up to 4 hours at a time while moving supplies and merchandise.
• Able to reach other resort outlets and departments promptly and bend, stoop, squat and stretch to perform cleaning tasks.
• Able to grasp, write, stand, sit, walk, perform repetitive motions and climb; requires listening, hearing and visual acuity.

Skills

Experience

At least 5 years as a massage therapist in a stand-alone spa or luxury hotel or resort spa.

Education

High school education or equivalent; bachelor’s degree; valid massage therapy certification from a recognized massage school.

Compensation

The base compensation for this position is USD 19 per hour.

Benefits

Company-matched 401(k) plan, Flexible Spending, colleague meals, colleague referral incentive program, paid sick leave, Employee Assistance Program, free parking and employee recognition programs.

Culture

The Maybourne Beverly Hills describes service as a coordinated effort across its departments. Its recruitment materials emphasize care for guests, collaboration and consistent professional standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.