- Location
- San Marcos Texas USA
- Employment
- Full-time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 3, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
Swarovski seeks a Store Manager to lead and develop the team, deliver exceptional customer experiences, and drive sales and operational performance at its San Marcos Premium Outlets store in San Marcos, Texas. The role is full-time and includes responsibility for recruitment, performance targets, store operations, and implementation of Swarovski standards.
Role & Responsibilities
- Lead, motivate, and develop the team to achieve sales goals and deliver outstanding service.
- Build strong customer relationships and promote loyalty programs.
- Recruit, onboard, and coach talent, securing succession plans.
- Set and manage individual and team targets, proactively assessing performance.
- Oversee store operations, including inventory, cash handling, loss prevention, and compliance.
- Ensure implementation of all Swarovski policies, procedures, and standards.
Qualifications
- At least 3 years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands.
- Excellent leadership, coaching, and team development skills.
- Digital proficiency and strong operational know-how.
- A winning personality, with the ability to establish trusting relationships and empower others.
- Customer-focused, curious, empathetic, and results-driven team player with a commercial mindset.
- English skills.
Skills
Experience
At least 3 years in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands.
Workplace
The successful candidate will be located in San Marcos, Texas, USA, with easy access to Austin.
Explore jobs in Texas or in the USA.
Benefits
Recognition awards; exclusive employee discounts on Swarovski products; paid volunteering leave; a global employee assistance program offering mental, physical, and emotional health support, managerial support, and assistance with financial and legal matters; product, personal, and leadership skills training; career development opportunities.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swarovski, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Store Director», «Retail Manager», «Boutique Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.