- Employment
- Seasonal
- Seniority
- Entry-Level
- Compensation
- $15–18/hour
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 3, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
Swarovski seeks a part-time, seasonal Sales Consultant at Oakbrook Center in Oak Brook, Illinois. The role delivers memorable customer experiences, builds lasting relationships, supports sales goals, and contributes to an organized, welcoming store environment. Pay is $15.00–$18.00 hourly; regular employees may participate in the sales incentive bonus program, which does not apply to seasonal hires.
Role & Responsibilities
- Deliver outstanding customer service and create emotional connections through storytelling.
- Build trust and lasting customer relationships while promoting loyalty programs.
- Achieve individual and team sales goals and take accountability for results.
- Collaborate with the team to create a welcoming, organized store environment.
- Maintain up-to-date product knowledge and use digital tools to enhance the customer experience.
Qualifications
- Passion for fashion, luxury, or lifestyle brands.
- Experience in a multicultural retail environment.
- Excellent, proven customer service skills and a personable manner that builds trust.
- Curiosity, empathy, a results-driven approach, teamwork, and a commercial mindset.
- Digital aptitude and comfort using retail technology.
- Confidence expressing individuality and contributing creative ideas to the team.
Skills
Workplace
The role is situated in Oak Brook, Illinois, USA — conveniently close to Chicago.
Explore jobs in Illinois or in the USA.
Compensation
The base compensation for this position ranges from USD 15 to USD 18 per hour.
Benefits
Exclusive employee discounts on Swarovski products; a global employee assistance program covering mental, physical, and emotional health, managerial support, and financial and legal matters; comprehensive product and personal training. Regular employees may participate in a sales incentive bonus program; seasonal hires are excluded.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swarovski, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Retail Sales Advisor», «Customer Experience Associate», «Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.