- Location
- Garden City New York USA
- Employment
- Full-time
- Seniority
- Entry-Level
- Compensation
- $19–20/hour
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 3, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
The Sales Consultant delivers luxury client experiences, builds lasting customer relationships through clienteling, achieves sales goals, and supports merchandising, replenishment, and store presentation at Macy’s in Garden City, New York. This is a full-time role paying $19.00–$20.00 per hour, with eligibility to participate in a sales incentive bonus program.
Role & Responsibilities
- Deliver a luxury client experience by building meaningful customer connections, sharing product knowledge, and cultivating long-term relationships through clienteling.
- Achieve and exceed individual sales goals while fostering customer loyalty and repeat business.
- Build partnerships with Macy’s leadership and store teams to strengthen customer engagement and business opportunities.
- Proactively manage merchandising, stock replenishment, and store presentation standards throughout all business periods.
- Collaborate with the team to maintain a welcoming, organized, visually appealing environment, and stay current on Swarovski products and brand initiatives.
Qualifications
- Passion for fashion, luxury, or lifestyle brands.
- Experience in a multicultural retail environment.
- Proven customer service skills and a personable manner that builds trust.
- Curious, empathetic, results-driven team player with a commercial mindset.
- Digital fluency and comfort using retail technology.
- Confidence expressing individuality and bringing creative ideas to the team.
Skills
Workplace
This position is based in Garden City, New York, USA, within easy reach of New York.
Explore jobs in New York or in the USA.
Compensation
The base compensation for this position ranges from USD 19 to USD 20 per hour.
Benefits
Recognition awards; exclusive employee discounts on Swarovski products; paid volunteering leave; a global employee assistance program covering mental, physical, and emotional health, managerial support, and financial and legal matters; comprehensive product and personal training; career development opportunities; eligibility to participate in a sales incentive bonus pay program.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swarovski, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Consultant», «Client Advisor», «Retail Sales Advisor», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.