Swarovski Client Advisor

Ontario California USA

Employment
Seasonal
Seniority
Entry-Level
Compensation
$18.11–21.14/hour
Department
Retail & Boutique Operations
Industry
High Jewelry
Posted
Nov 3, 2026

About Swarovski

Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.

Swarovski is seeking a seasonal, part-time Sales Consultant at Ontario Mills in Ontario, California. The role delivers elevated customer service, builds lasting relationships, supports store presentation, and achieves individual and team sales goals; pay is $18.11–$21.14 hourly, with eligibility for the sales incentive bonus program limited to regular employees and excluding seasonal hires.

Role & Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting customer relationships and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay current on Swarovski product knowledge and use digital tools to enhance the customer experience.

Qualifications

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personable approach that builds trust.
  • Curious, empathetic, results-driven team player with a commercial mindset.
  • Digitally savvy and comfortable using retail technology.
  • Confidence expressing individuality and bringing creative ideas to the team.

Skills

Customer service Storytelling Relationship-building Sales Product knowledge Digital tools Retail technology

Workplace

The successful candidate will be located in Ontario, California, USA, with easy access to Los Angeles.

The setting California

Explore jobs in California or in the USA.

Compensation

The base compensation for this position ranges from USD 18.11 to USD 21.14 per hour.

Benefits

Exclusive employee discounts on Swarovski products; global employee assistance program providing mental, physical, and emotional health support, managerial support, and financial and legal assistance; comprehensive product and personal training; eligible regular employees may participate in a sales incentive bonus pay program.

Culture

Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swarovski, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Consultant», «Sales Associate», «Retail Sales Associate», «Sales Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Swarovski

Swarovski Client Advisor

Ontario, USA

Continue to the application.

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