Steinway & Sons Retail Administrator

Chicago Illinois USA

Employment
Part-time
Seniority
Mid-Level
Posted
Nov 12, 2026

About Steinway & Sons

Founded in New York in 1853 by Henry E. Steinway, Steinway & Sons is synonymous with exceptional piano craftsmanship and a distinguished musical heritage. With manufacturing rooted in New York and Hamburg, the brand unites traditional artisanal expertise with precision engineering in instruments prized by leading pianists and institutions worldwide. As an employer, Steinway & Sons brings together craftspeople, technicians, engineers, and commercial specialists around a shared commitment to musical excellence. Its professional world is shaped by meticulous attention to detail, respect for enduring expertise, and the interplay of heritage and innovation, connecting specialist careers with the exacting standards of fine piano making.

Steinway & Sons seeks a part-time Retail Administrator based at its Lincoln Park showroom, supporting operations, administration, and events across two Chicago-area showrooms. The role works approximately 20 hours per week, Monday through Friday, with occasional weekend sales-event work about four times per year.

Role & Responsibilities

  • Provide administrative support to two showrooms in the Chicago market.
  • Handle sales documents, posting, and payment accounting.
  • Communicate regularly with the New York office to meet reporting deadlines.
  • Maintain accurate records of vendor invoices, purchase order requests, and inventory files.
  • Maintain supply inventory by checking stock levels, anticipating supply needs, placing orders, and verifying receipt of supplies.
  • Coordinate communication and logistics with freight carriers and movers for events, customer deliveries, and shipping and receiving showroom inventory.
  • Support customer interactions as needed.
  • Provide operational support for projects and special events as needed.
  • Maintain the showroom’s cleanliness and upscale image and contribute to a positive store experience.

Qualifications

  • Bachelor’s degree required.
  • At least two years of experience in a similar role.
  • Excellent verbal and written communication skills, a positive attitude, and a professional demeanor.
  • Superior planning and organizational skills.
  • Strong knowledge of MS Word, Outlook, and Excel.
  • Highly motivated, results-oriented self-starter with excellent problem-solving skills.
  • Availability for occasional weekend work for sales events, about four times per year.
  • Ability to lift 20–50 lbs. and stand and/or walk for extended periods.

Skills

MS Word Outlook Excel Planning Organizational skills Problem-solving Verbal and written communication

Experience

At least two years of experience in a similar role.

Education

Bachelor’s degree required.

Workplace

This position is based in Chicago, Illinois, USA.

The setting Illinois

Explore jobs in Illinois or in the USA.

Culture

Steinway & Sons offers a workplace shaped by precision craftsmanship, musical heritage, and a shared commitment to exceptional piano making. Its distinctive environment brings together artisanal expertise and technical innovation, with an emphasis on meticulous attention to detail and the transmission of specialist skills.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Steinway & Sons

Steinway & Sons Retail Administrator

Chicago, USA

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