- Location
- Beverly Hills California USA
- Employment
- Full-time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Nov 10, 2026
About Steinway & Sons
Founded in New York in 1853 by Henry E. Steinway, Steinway & Sons is synonymous with exceptional piano craftsmanship and a distinguished musical heritage. With manufacturing rooted in New York and Hamburg, the brand unites traditional artisanal expertise with precision engineering in instruments prized by leading pianists and institutions worldwide. As an employer, Steinway & Sons brings together craftspeople, technicians, engineers, and commercial specialists around a shared commitment to musical excellence. Its professional world is shaped by meticulous attention to detail, respect for enduring expertise, and the interplay of heritage and innovation, connecting specialist careers with the exacting standards of fine piano making.
Steinway & Sons seeks an experienced piano salesperson for an Assistant Store Manager or Store Manager position, depending on experience, at its company-owned Beverly Hills showroom. The role leads sales, business development, customer relationships, referrals, marketing events, and showroom operations; it is commission-based and offers a semi-monthly draw, commissions, performance bonuses, and uncapped earnings. Average annualized earnings are listed as $150,000–$250,000 for successful employees, while the salary summary lists $100,000–$150,000; neither is guaranteed base salary.
Role & Responsibilities
- Achieve personal and store sales and profitability goals.
- Set sales goals for store associates and manage performance against them.
- Analyze store performance and implement programs to improve it.
- Plan and execute in-market promotional events and activities to generate and cultivate sales.
- Conduct and oversee business development.
- Develop and cultivate customer leads and relationships.
- Develop and manage a sales referral outreach program for key influencers, including piano teachers, piano technicians, real estate agents, and designers.
- Ensure the customer database system is optimized for customer communication and tracking.
- Allocate and follow up on all internet leads.
- Plan, execute, and manage in-market marketing and promotional events.
- Coordinate in-store piano technical needs and post-sale follow-up, including tunings.
- Resolve customer issues in a timely manner.
Qualifications
- Bachelor’s degree.
- Experience in piano sales or high-end luxury sales.
- At least 2 years of experience in music or piano sales in a commission-based environment.
- Outstanding business development and sales management skills.
- Superior communication, planning, and organizational skills.
- Basic knowledge of MS Word, Outlook, and Excel.
- Highly motivated, results-oriented self-starter with excellent problem-solving skills and the ability to work independently and drive new business.
- Able to lift 20–50 lbs. and stand and/or walk for extended periods.
Skills
Experience
At least 2 years of experience in music or piano sales in a commission-based environment; experience in piano sales or high-end luxury sales is required.
Education
Bachelor’s degree.
Workplace
This position is based in Beverly Hills, California, USA, within easy reach of Los Angeles.
Explore jobs in California or in the USA.
Benefits
Eligible to participate in a benefits package starting on the first day, including medical, dental, vision, FSAs, a generous 401(k) contribution, paid holidays, vacation and sick leave, and professional development. The role includes a semi-monthly draw, sales commission for units sold, performance-based bonuses, and uncapped earnings potential. The description gives average annualized earnings of $150,000–$250,000 for successful employees, while the salary summary gives $100,000–$150,000; both are earnings figures, not guaranteed base salary.
Culture
Steinway & Sons offers a workplace shaped by precision craftsmanship, musical heritage, and a shared commitment to exceptional piano making. Its distinctive environment brings together artisanal expertise and technical innovation, with an emphasis on meticulous attention to detail and the transmission of specialist skills.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.