- Employment
- Full-time
- Seniority
- Manager
- Compensation
- $140,000–170,000/year
- Department
- Executive & General Management
- Posted
- Nov 10, 2026
About Sotheby's
Sotheby’s is an auction house founded in London in 1744. Its specialists work across fine art and collecting categories including jewelry, watches, handbags, wine, design, and classic cars. The house connects collectors through live and online auctions, private sales, and fixed-price purchases. Its work spans specialist research and cataloging, client services, marketing, technology, finance, and operations, supporting the preparation, sale, and movement of objects across its international network.
Sotheby's is hiring a Strategy and Operations Manager in Global Business Development in New York to support a major transformation in client relationships through technology enablement, function optimization, and cross-departmental initiatives. The role leads project coordination, change management, data analysis, and strategic support; the proposed annual base salary is $140,000–$170,000, with eligibility for a discretionary bonus and a competitive benefits package.
Role & Responsibilities
- Help shape the operating model of a newly established transformation function as it scales; manage intake, prioritization, and progress tracking across the Tech Enablement roadmap, Function Optimization pilots, and Cross-Org Initiatives pipeline.
- Maintain project plans, timelines, and risk and issue logs; flag dependencies and blockers before they impede workstreams.
- Coordinate initiatives with Business Development functions, including Client Strategy and Valuations; client-facing teams, including Global Fine Art and Luxury; and Product & Technology, Operations, Marketing, and other departments.
- Design and conduct surveys and structured check-ins, then convert findings into clear, actionable recommendations.
- Prepare executive-ready briefing materials, presentations, and leadership updates.
- Support change management for new tools and ways of working, including training materials and adoption communications.
- Collect and structure data for pilot evaluations and KPI tracking to inform resourcing decisions.
- Conduct cohort and pattern analysis to support segmentation, client coverage, and function optimization.
- Build and maintain dashboards and reporting cadences that provide leadership with ongoing visibility into program health.
- Use AI tools, including Claude and custom agents or workflows, to accelerate research, synthesis, drafting, and analysis, and automate recurring manual work.
- Provide coordination and analytical support to free senior leadership to focus on high-impact strategic decisions.
- Develop business cases, including KPIs, expected outcomes, and resourcing needs, for future hiring and investment decisions.
- Document processes and playbooks to scale successful pilots into standard practice across the function.
- Take on ad hoc strategic work as it arises, including initiatives beyond the current portfolio.
Qualifications
- At least 6 years of experience in consulting, project or program management, or business operations, ideally in a fast-paced, matrixed, or transformation-focused environment.
- Strong data analysis skills, including data extraction and structuring with Snowflake, cohort-style analysis and dashboards with Tableau, and survey design and automation with Qualtrics.
- Fluency with AI tools in daily workflows, including Claude and similar LLM-based tools, agents, and prompt-based automation for research, synthesis, drafting, and analysis; ability to build lightweight scripts, workflows, or agents to remove manual steps from recurring processes; curiosity about responsible uses of emerging AI capabilities.
- Excellent written and verbal communication, including experience preparing materials for senior executives.
- Track record of managing multiple concurrent workstreams across stakeholders and varying levels of maturity.
- Problem-solving ability and comfort working with ambiguity in a function still being defined.
- High discretion and independent judgment; ability to build trust and influence outcomes across departments without direct authority.
- Proficiency with project management and collaboration tools such as Monday.com, Smartsheet, and Confluence, and strong PowerPoint and Excel skills for executive-level storytelling.
- Bachelor’s degree required; MBA or equivalent experience preferred.
- Experience in luxury, art, retail, or another client-facing industry is preferred but not required.
Skills
Experience
At least 6 years in consulting, project or program management, or business operations; experience in a fast-paced, matrixed, or transformation-focused environment is preferred.
Education
Bachelor’s degree required; MBA or equivalent experience preferred.
Workplace
This position is based in New York, New York, USA.
Explore jobs in New York or in the USA.
Compensation
The base compensation for this position ranges from USD 140,000 to USD 170,000 per annum.
Benefits
Eligible candidates may receive a discretionary bonus and a competitive benefits package.
Culture
Sotheby’s describes its culture in terms of client service, specialist knowledge, curiosity, collaboration, and ethical conduct. Its careers materials emphasize working across disciplines and encouraging employees to explore internal opportunities.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.