- Employment
- Full-time
- Seniority
- Mid-Level
- Compensation
- $75,000–105,000/year
- Department
- Finance, Accounting & Revenue Management
- Posted
- Nov 10, 2026
About Sotheby's
Sotheby’s is an auction house founded in London in 1744. Its specialists work across fine art and collecting categories including jewelry, watches, handbags, wine, design, and classic cars. The house connects collectors through live and online auctions, private sales, and fixed-price purchases. Its work spans specialist research and cataloging, client services, marketing, technology, finance, and operations, supporting the preparation, sale, and movement of objects across its international network.
Sotheby's is hiring a Client Success Associate for its Financial Services team in New York to underwrite and manage the U.S. loan portfolio, oversee client transactions and collateral, and contribute to process improvements. The proposed annual base salary is $75,000–$105,000; eligible candidates may also receive a discretionary bonus and a competitive benefits package.
Role & Responsibilities
- Assess borrower, collateral, and operational risks to form a holistic view of credit quality and lending risk.
- Analyze proposed collateral using market data, comparable transactions, auction results, and industry expertise.
- Prepare credit approval memoranda for new loans, amendments, and restructurings, articulating transaction structure, credit rationale, key risks, mitigants, and recommendations.
- Coordinate with Sotheby's auction house departments to complete diligence and underwriting requirements in accordance with the SFS Loan Policy.
- Liaise independently with clients to obtain supporting documentation, including proof of ownership and identity, corporate documents, and insurance.
- Monitor the active loan portfolio to minimize default risk and ensure compliance with SFS underwriting policies and external financing facilities, collaborating with Global Lending and Risk teams.
- Manage deals from initial diligence through funding and repayment.
- Drive timely renewals of existing loans.
- Work with clients and internal resources to identify, prioritize, and efficiently fulfill client requests.
- Identify opportunities for improvement and contribute to implementing solutions and scaling the SFS business.
- Present underwriting recommendations, portfolio updates, and transaction status to senior leadership, clients, and other stakeholders.
- Manage concurrent transactions and portfolio priorities in a fast-paced environment, balancing deadlines while maintaining accuracy and attention to detail.
- Track and manage collateral, coordinating receipt, releases, viewings, and restoration, and liaising as needed with warehouses, shippers, museums, clients, and restorers.
- Liaise with insurance providers to ensure collateral remains properly covered for the life of each loan.
- Maintain accurate reporting on collateral location and status.
Qualifications
- Bachelor's degree.
- At least 5 years of professional experience, preferably in a client-facing role within financial services or an auction house.
- Professional experience in the art market, automotive industry, or a related institution or business—such as an auction house, gallery, museum, art advisory, automotive valuation, underwriting, or lending—is preferred.
- Organized, reliable, and able to work effectively as part of a small team.
- Critical thinking and the ability to assess issues and risks quickly and develop effective solutions.
- Self-motivated, with strong time-management and prioritization skills.
- Strong analytical and financial acumen, including the ability to evaluate complex financial information, make sound credit recommendations, and communicate findings effectively to senior stakeholders.
- Client-service orientation, with strong presentation development, communication, and public-speaking skills.
- Comfort operating in an entrepreneurial, evolving environment where processes are continuously refined and individuals are expected to take ownership and drive improvements.
- Experience with Salesforce or another CRM solution is a plus.
- Fluency in a second language is advantageous.
Skills
Experience
At least 5 years of professional experience, preferably in a client-facing role within financial services or an auction house; experience in the art market, automotive industry, or a related institution or business is preferred.
Education
Bachelor's degree.
Workplace
This position is based in New York, New York, USA.
Explore jobs in New York or in the USA.
Compensation
The base compensation for this position ranges from USD 75,000 to USD 105,000 per annum.
Benefits
Eligible candidates may receive a discretionary bonus and a competitive benefits package.
Culture
Sotheby’s describes its culture in terms of client service, specialist knowledge, curiosity, collaboration, and ethical conduct. Its careers materials emphasize working across disciplines and encouraging employees to explore internal opportunities.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.