Shiseido Sales and Training Executive

Role & Responsibilities

• Drive sales and execute retailer strategies and initiatives to achieve sales plans.
• Maintain a cohesive monthly schedule aligned with territory volume, call cycles, high-volume doors and business needs, incorporating MAPPP methodology into door governance.
• Meet budgetary commitments, managing travel and expenses as well as freelance budgets.
• Build and maintain strategic partnerships with internal and external business partners to deepen business understanding and achieve sales results.
• Plan, schedule and execute events in key opportunity doors to drive incremental retail sales and brand awareness.
• Understand retail partner protocols, scheduling and support systems, and comply with their policies.
• Participate in regional meetings and conference calls, contributing to partnerships and solutions that address business needs.
• Work cross-functionally with the Education team to build store personnel’s brand confidence, product-selling ability and brand awareness.
• Recruit, hire, inspire, schedule, develop and retain productive freelance team members; ensure achievement of sales-per-hour and items-per-transaction goals.
• Monitor and assess weekly SPH/ROI for freelance teams, ensuring brand targets are met and adjusting plans as needed.
• Develop incremental event strategies across department stores and open-sell accounts to sustain retailer engagement.
• Oversee in-store visual merchandising and support stock availability by building collaborative in-market and in-store relationships; communicate needs to internal and external stakeholders.
• Focus strategically on improving brand ranking and gathering competitive information to gain territory market share.
• Monitor and communicate stock concerns to retail partners and internal planning partners to maintain appropriate stock levels and avoid out-of-stocks.
• Act as a brand ambassador, maintaining strong knowledge of brand DNA, products and heritage to promote the One Shiseido approach.

Qualifications

• At least 2 years of Cosmetic Account Executive experience or 5 years of Account Coordinator experience, or equivalent.
• Passion for the beauty industry, sales and clients.
• Ability to drive sales, meet or exceed goals, and provide excellent customer service.
• Demonstrated ability to assess, analyze and identify business trends.
• Experience managing budgets successfully.
• Ability to inspire, coach and develop a team.
• Exceptional interpersonal skills and the ability to build positive business partnerships.
• Ability to collaborate in a fast-paced, changing environment.
• Self-motivated, positive approach aligned with and engaged in the organization’s vision.
• Ability to work a flexible schedule, typically Tuesday through Saturday, including weekends and holidays.
• Excellent verbal, non-verbal and written communication skills, including solid presentation abilities.
• Proficiency in all Microsoft Office programs and other analytical tools.
• Travel up to 50%; valid driver’s license required.
• Comfort with travel by car, plane, train and other modes.
• Ability to lift under 30 pounds and work in a fragranced environment on one’s feet for several hours daily; a typical workday is 8 hours, including 6–8 hours in-store.
• Ability to drive a car to visit all doors in the territory call cycle; valid driver’s license required.

Skills

Experience

At least 2 years of Cosmetic Account Executive experience or 5 years of Account Coordinator experience, or equivalent.

Benefits

Medical, dental and vision insurance; life and disability insurance; paid time off; paid volunteer days; paid company holidays; paid parental leave; 401(k) with 6% company match; talent development and learning programs; internal and international mobility; product discounts and annual gratis; employee-led affinity groups; tuition reimbursement; participation in a bonus program with the ability to overachieve.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.