- Location
- 16926-C Birkdale Commons Pkwy Space # 9&11 (View map)Charlotte, NC 28078USA
- Employment
- Full-time
- Seniority
- Manager
- Compensation
- $78,200–95,750/year
- Department
- Retail & Boutique Operations
- Posted
- Nov 8, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora is hiring an Unassigned Store Manager for its Birkdale Village location in Charlotte, a full-time, regular role designed for 30–90 days before moving into a store of their own. The manager leads client experience, sales and budget strategy, daily operations, and team development; the annual base salary is $78,200–$95,750, depending on qualifications, relevant experience, skills, and other business and location factors, with possible bonus eligibility.
Role & Responsibilities
- Create outstanding client experiences by improving service, resolving issues, building strong relationships, welcoming team input, and using Sephora tools and data to measure KPIs and develop action plans.
- Develop sales and budget strategies to maximize sales and profitability by identifying, analyzing, and forecasting sales opportunities, and consistently delivering on objectives and results.
- Manage day-to-day store operations, driving operational initiatives and ensuring profitability and efficiency while representing Sephora’s brand and culture through its policies, values, and best practices.
- Strengthen Sephora’s culture by engaging and inspiring teams through its values of Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative; understand team members’ strengths and provide coaching and development.
- Lead the store as a supportive community, building confidence within the team and positively impacting clients.
Qualifications
- Passion for excellent client service and experiential retail.
- Previous retail management experience at a store with an equivalent sales volume.
- Excellent organizational, analytical, and management skills.
- Hands-on leadership experience, including motivating, coaching, and supporting teams on the sales floor.
- Ability to attract, identify, and inspire talented employees.
- Strong emotional intelligence, resilience, communication skills, and ability to influence team members.
- Flexible availability to work.
- Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk on the sales floor for an entire shift, work in a fragrance-filled environment, and handle and apply products to clients.
- Adherence to Sephora’s dress code and other Employee Handbook policies.
- Ability to work across the market; willingness to relocate is a plus.
Skills
Experience
Previous retail management experience at a store with an equivalent sales volume.
Workplace
This position is based in Charlotte, North Carolina, USA.
Explore jobs in North Carolina or in the USA.
Compensation
The base compensation for this position ranges from USD 78,200 to USD 95,750 per annum.
Benefits
Eligibility-based healthcare and wellbeing benefits, including medical, dental, vision, disability, and life insurance; 401(k) with a 4% match; FSA and HSA programs; Student Debt Retirement plan; paid vacation and sick leave and protected leave; tuition reimbursement; training and leadership development; employee discount of 30% on merchandise and services, complimentary products, and flash-sale discounts on LVMH brand products; free mental health and financial coaching through Modern Health and Financial Finesse; volunteer and donation matching; employee referral bonus programs.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.