- Location
- 8702 Keystone Crossing (View map)Indianapolis, IN 46240USA
- Employment
- Full-time
- Seniority
- Supervisor
- Compensation
- $24–27.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Nov 9, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora is hiring a full-time Sales and Service Leader in Indianapolis to coach and develop team members, drive store performance, support daily operations, and foster an inclusive client-first environment. The schedule is 30–40 hours per week, including availability for nights, weekends, and holidays; pay is $24.00–$27.50 per hour, depending on qualifications, experience, and other position- or location-specific factors.
Role & Responsibilities
- Lead and inspire team members, coaching and empowering them to deliver exceptional client service and achieve sales goals.
- Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
- Provide ongoing feedback and development to elevate team performance.
- Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
- Assist with inventory, visual merchandising, and maintaining store standards.
- Promote a culture of openness and teamwork where everyone feels empowered.
- Uphold company policies and Sephora standards, helping create a safe and enjoyable shopping experience.
Qualifications
- At least 2 years of leadership experience in a retail, hospitality, or service environment.
- Proven ability to coach and inspire teams to achieve goals.
- Strong sales and client service skills.
- Excellent communication and interpersonal skills.
- Comfortable working in a fast-paced, dynamic environment.
- Quick learner with the ability to absorb and share product knowledge and training.
- Physically able to lift and carry up to 50 pounds.
- Must meet the required minimum number of weekly shifts and hours; full-time schedule is 30–40 hours per week.
- Available during peak retail operations, including nights, weekends, and holidays.
- Punctual with consistent attendance.
Skills
Experience
At least 2 years of leadership experience in a retail, hospitality, or service environment.
Workplace
This position is based in Indianapolis, Indiana, USA.
Explore jobs in Indiana or in the USA.
Compensation
The base compensation for this position ranges from USD 24 to USD 27.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits, subject to eligibility.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.