- Location
- 5056 W. 119th St Space #300 (View map)Kansas City, KS 66209USA
- Employment
- Full-time
- Seniority
- Supervisor
- Compensation
- $24–27.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Nov 9, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora is hiring a full-time Retail Operations Leader for its Town Center Plaza store in Kansas City, with a schedule of 30–40 hours per week. The role leads store operations, inventory, merchandising and team development while supporting an exceptional client experience; pay is $24.00–$27.50 per hour, depending on qualifications, experience and other position- or location-specific business factors.
Role & Responsibilities
- Oversee inventory management, replenishment, order fulfillment, and operational standards.
- Lead visual merchandising, promotional events, and store maintenance to uphold brand presentation and drive sales.
- Partner with the team to deliver exceptional client service and help achieve store goals.
- Guide and train team members in operational processes, selling behaviors, performance metrics, and company initiatives.
- Promote an inclusive, open culture where team members feel empowered.
- Follow company policies and help maintain a safe, enjoyable shopping experience.
- Lead the operations team and coach others to perform at their best.
Qualifications
- At least 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
- Proven ability to lead, coach, and develop teams to achieve goals.
- Strong attention to detail and excellent problem-solving and organizational skills.
- Effective time management and ability to prioritize in a dynamic environment.
- Excellent communication and interpersonal skills.
- Ability to motivate teams and foster a collaborative, goal-driven culture of accountability and success.
- Ability to lift and carry up to 50 pounds as needed.
- Availability to work peak retail periods, including nights, weekends, and holidays; punctuality and consistent attendance.
- Must meet the required minimum number of weekly shifts and hours; full-time schedule is 30–40 hours per week.
Skills
Experience
At least 2 years of leadership experience in a similar role, preferably in retail operations or hospitality; the ATS profile also states a minimum of 3 years.
Workplace
The role is situated in Kansas City, Kansas, USA.
Explore jobs in Kansas or in the USA.
Compensation
The base compensation for this position ranges from USD 24 to USD 27.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits, based on eligibility.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.