- Location
- 3320 Silas Creek Pkwy (View map)Winston-Salem, NC 27103USA
- Employment
- Full-time
- Seniority
- Supervisor
- Compensation
- $24–27.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Nov 9, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora’s Operations Leader oversees store operations, inventory, merchandising and fulfillment while coaching the team and supporting an exceptional client experience. This is a permanent, full-time position of 30–40 hours per week, with hourly pay of $24.00–$27.50 depending on qualifications, experience and other legitimate business factors.
Role & Responsibilities
- Oversee inventory management, replenishment, order fulfillment and operational standards.
- Lead visual merchandising, promotional events and store maintenance to uphold Sephora’s brand presentation and drive sales.
- Partner with the team to deliver exceptional service and support store goals.
- Coach and train team members in operational processes, selling behaviors, performance metrics and company initiatives.
- Promote an inclusive culture of openness where everyone feels empowered.
- Follow company policies and help maintain a safe, enjoyable shopping experience.
- Meet the required minimum number of weekly shifts and hours; full-time schedules are 30–40 hours per week.
- Be available during peak retail operations, including nights, weekends and holidays.
- Maintain punctuality and consistent attendance.
Qualifications
- At least 2 years of leadership experience in a similar role, preferably in retail operations or hospitality; the role profile also states a minimum of 3 years.
- Demonstrated ability to lead, coach and develop teams to achieve goals.
- Strong attention to detail, problem-solving and organizational skills.
- Effective time management and ability to prioritize in a dynamic environment.
- Excellent communication and interpersonal skills.
- Ability to motivate teams and foster a collaborative, goal-driven culture of accountability and success.
- Physical ability to lift and carry up to 50 pounds as needed.
Skills
Experience
At least 2 years of leadership experience in a similar role, preferably in retail operations or hospitality; the role profile also states a minimum of 3 years.
Workplace
This position is based in Winston-Salem, North Carolina, USA.
Explore jobs in North Carolina or in the USA.
Compensation
The base compensation for this position ranges from USD 24 to USD 27.50 per hour.
Benefits
Comprehensive healthcare and wellbeing benefits, subject to eligibility.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.