- Location
- 800 Boylston Street (View map)Boston, MA 02199-7698USA
- Employment
- Full-time
- Seniority
- Mid-Level
- Posted
- Nov 10, 2026
About Saks Fifth Avenue
Saks Fifth Avenue is a premier luxury department store and a cornerstone of the Saks Global portfolio. Renowned for a carefully curated assortment of designer fashion and high-touch client service, the brand blends immersive in-store experiences with an elevated digital offering across its North American locations.
The Alterations Associate joins Saks Fifth Avenue’s tailoring team, providing customer service and tailoring expertise, including fittings and alterations across a wide range of luxury garments. The role is full-time and requires at least 3 years of fitting and tailoring experience with high-end merchandise; eligible employees receive the stated benefits package and an employee discount.
Role & Responsibilities
- Model Saks Fifth Avenue customer service principles.
- Meet and exceed individual performance and productivity goals.
- Build and maintain excellent customer relationships through consistently high customer service.
- Follow Saks Fifth Avenue policies and procedures.
- Follow alteration workroom policies and tailor procedures.
- Use tailoring expertise to make decisions during customer fittings.
- Focus on delivering an exceptional customer experience.
- Maintain a clean and safe work environment.
- Support company, store and department initiatives.
- Take on additional responsibilities as needed.
- Use a compelling perspective to win over an audience.
- Generate varied problem-solving approaches, including new and novel ideas.
Qualifications
- At least 3 years of fitting and tailoring experience with high-end merchandise.
- Ability to fit and perform alterations on a wide range of garments.
- A strong technical background in specialty skills such as leather, knits, double-face fabrics, beading, fine tailoring and buttonholes is desired.
- Ability to use standard sewing, pressing and spotting equipment.
- Ability to use double-blind, buttonhole, cover-stitch and leather specialty machines.
- Knowledge of the alterations industry, including the fabrication and styling of luxury merchandise.
- High school graduate or equivalent preferred.
- A respected, proven thought leader with a quantifiable track record of delivering results within a large, complex organization.
Skills
Experience
Minimum 3 years’ fitting and tailoring experience in high-end merchandise
Education
High school graduate or equivalent preferred
Workplace
The role is situated in Boston, Massachusetts, USA.
Explore jobs in Massachusetts or in the USA.
Benefits
Medical, dental and vision insurance; 401(k) retirement plan; basic and supplemental life insurance; disability insurance; voluntary benefits including critical illness, hospital and accident insurance; employee discount; and eligible full-time employees may receive a comprehensive benefits package.
Culture
Saks Fifth Avenue emphasizes a high‑standard, client‑centric retail culture that fuses creative visual storytelling with commercial rigor. The environment rewards initiative and offers cross‑functional career mobility across retail, digital and corporate disciplines within the Saks Global portfolio.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.