- Employment
- Full-time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 12, 2026
About Rimowa
Founded in Cologne in 1898, Rimowa stands as a benchmark of modern luxury travel, renowned for its iconic grooved aluminum suitcases and uncompromising German engineering. As an employer, the Maison offers a distinctive environment where heritage craftsmanship, industrial precision, design innovation, and elevated client experience converge. Part of the LVMH Group, Rimowa provides opportunities across product development, manufacturing, retail, digital, marketing, and corporate functions within an international culture shaped by excellence and forward movement. The brand seeks individuals who value quality, creativity, resilience, and meticulous execution, inviting them to contribute to objects designed not merely to accompany journeys, but to define them.
Rimowa is seeking an Operations Supervisor for its Sunrise, Florida boutique. The permanent, full-time, on-site role reports to the Store Manager and oversees operational performance, team development, retail controls, loss prevention, client care and facilities maintenance.
Role & Responsibilities
- Manage retail support and recruit, train, lead, coach, and develop the operations team; support operational training for all store staff and foster professional development and corporate culture.
- Monitor compliance with internal controls, streamline retail processes and procedures, and ensure employees follow company policies, standard operating procedures, and store guidelines.
- Lead health and safety procedures and protocols in partnership with the Store Manager, ensure compliance, and safeguard company assets, customers, and employees.
- Train store employees in operational policies and procedures and enforce requirements in the Employee Handbook, Retail Operations Manual, and related materials.
- Assist with inventory reconciliation and cycle counts as needed.
- Collaborate with and support the global team on risk management, physical security, employee issues, store cash controls, inventory management, inter-store communication, and loss-prevention audits.
- Complete ad hoc projects as directed by management.
- Support the store’s Client Care operations as needed to maintain operational efficiency and the brand-standard client experience; coordinate with Store Management and Client Care to ensure directives are followed and staff are trained.
- Help identify facilities maintenance issues and opportunities, and resolve them promptly and cost-effectively.
- Maintain the back of house to company standards, including cleanliness and organization of merchandise and non-merchandise backstock.
- Help ensure the boutique is clean and well maintained, and that employees understand their responsibility for store cleanliness.
- Manage the boutique’s operational expectations and business success in partnership with the Store Manager and corporate partners, including stock management, facilities maintenance, security, supply ordering, finance compliance, training, POS systems, and communication systems; recommend solutions for efficient operations.
Qualifications
- High school diploma or equivalent.
- Professional presentation and excellent communication skills.
- Excellent problem-solving skills, a positive attitude, and a team-player approach.
- Knowledge of fashion and design and an enthusiasm for travel are preferred.
- Ability to lift large boxes weighing up to 20 lb.
- Ability to work varied shifts, including days, evenings, weekends, and holidays.
Skills
Experience
Minimum 3 years of experience; 3–5 years of management experience with at least two direct reports.
Education
High school diploma or equivalent.
Workplace
The role is situated in Sunrise, Florida, USA — conveniently close to Miami.
Explore jobs in Florida or in the USA.
Culture
Rimowa fosters a workplace culture rooted in German engineering, precision craftsmanship, and a forward-looking spirit of innovation. As a global luxury house, it values collaboration, attention to detail, and entrepreneurial thinking, offering teams an environment where heritage and modern design come together to shape exceptional travel experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.