Rimowa Client Advisor

Las Vegas Nevada USA

Employment
Full-time
Seniority
Mid-Level
Posted
Nov 9, 2026

About Rimowa

Founded in Cologne in 1898, Rimowa stands as a benchmark of modern luxury travel, renowned for its iconic grooved aluminum suitcases and uncompromising German engineering. As an employer, the Maison offers a distinctive environment where heritage craftsmanship, industrial precision, design innovation, and elevated client experience converge. Part of the LVMH Group, Rimowa provides opportunities across product development, manufacturing, retail, digital, marketing, and corporate functions within an international culture shaped by excellence and forward movement. The brand seeks individuals who value quality, creativity, resilience, and meticulous execution, inviting them to contribute to objects designed not merely to accompany journeys, but to define them.

RIMOWA seeks a Client Advisor for its Crystals location in Las Vegas to drive sales through exceptional service, product knowledge and lasting client relationships. This permanent, full-time, on-site role includes sales, post-purchase service, store operations and visual merchandising responsibilities.

Role & Responsibilities

  • Consistently achieve and exceed individual sales objectives, contributing to the store’s commercial success and prestige.
  • Represent RIMOWA as a brand ambassador, communicating its heritage, iconic designs, engineering and craftsmanship.
  • Develop and maintain an exclusive, loyal client portfolio through personalized engagement, appointments and events, building lasting relationships and repeat business.
  • Support and inspire colleagues, fostering a collaborative, high-performance sales environment.
  • Uphold the RIMOWA brand ethos and maintain impeccable professional presentation.
  • Manage client follow-ups, repairs and service requests with discretion and care, delivering a seamless post-purchase experience.
  • Anticipate client needs through knowledge of the brand’s history, product launches and the luxury competitive landscape.
  • Create elevated client experiences that reflect RIMOWA’s refinement.
  • Process POS transactions accurately and efficiently.
  • Open and close the store register in compliance with company policies.
  • Participate in inventory management and uphold loss-prevention standards.
  • Maintain visual merchandising that reflects a polished, luxurious and inviting aesthetic.
  • Uphold impeccable store presentation and operational readiness.

Qualifications

  • Proven success in a premium or luxury retail environment.
  • Expertise in developing, nurturing and retaining a discerning clientele; an established luxury client book is highly desirable.
  • Impeccable personal presentation and exceptional communication skills.
  • Strong problem-solving capabilities and refined attention to detail.
  • A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
  • Flexible availability, including evenings, weekends and holidays.
  • Ability to regularly lift and handle items up to 20 lbs.
  • Spanish, French, Portuguese and/or Mandarin are a plus.

Skills

POS transactions Client relationship development Client appointments and events Inventory management Loss prevention Visual merchandising

Experience

Minimum 3 years

Workplace

This position is based in Las Vegas, Nevada, USA.

The setting Nevada

Explore jobs in Nevada or in the USA.

Culture

Rimowa fosters a workplace culture rooted in German engineering, precision craftsmanship, and a forward-looking spirit of innovation. As a global luxury house, it values collaboration, attention to detail, and entrepreneurial thinking, offering teams an environment where heritage and modern design come together to shape exceptional travel experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Rimowa

Rimowa Client Advisor

Las Vegas, USA

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