- Location
- Venice California USA
- Employment
- Part-time
- Seniority
- Entry-Level
- Compensation
- $18–20/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 14, 2026
About rag & bone
Founded in New York in 2002, rag & bone blends British tailoring influences with the authenticity of American workwear and the energy of downtown style. Known for its denim, ready-to-wear and accessories, the brand balances modern design with an enduring focus on craftsmanship, quality and everyday wearability. As an employer, rag & bone brings together creative, commercial and operational expertise across disciplines including design, merchandising and retail. Its distinctive positioning offers professionals the opportunity to contribute to a contemporary fashion brand where attention to detail, cultural relevance and a considered approach to personal style shape both product and customer experience.
The Sales Support Associate supports back- and front-of-house operations, inventory accuracy, product flow, and customer service at rag & bone in Venice, California. This part-time role requires 24–30 hours per week and availability for at least three days; base pay is $18–$20 per hour. Benefits include a clothing allowance and employee discount.
Role & Responsibilities
- Support back-of-house and front-of-house operational functions, including unpacking and packing shipments, organizing the stockroom, answering phones, and executing operational policies and procedures.
- Flex between greeter, runner, cashier, phone support, and other store needs to support efficient product flow and excellent customer service.
- Partner with the Operations Supervisor and Store Management to ensure positive brand representation through product presentation, store maintenance, and customer service.
- Assist with inventory and stock management, maximize storage and capacity across product and supply categories, and investigate and rectify inventory discrepancies.
- Support low inventory shrink and high inventory accuracy through consistent execution at inventory touchpoints, including receiving, transfers, RTV, sales, and cycle counts.
- Work with the sales team to deliver exemplary customer service, assisting with POS, customer repairs, dry-cleaning, and alterations processes.
- Understand back-of-house and front-of-house IT systems, including POS transactions.
- Meet store and metric goals and bring the brand mission to life for everyone entering the store.
- Assist the Visual Merchandising team with floor sets, window changes, and other projects as needed.
- Maintain knowledge of and comply with policies and procedures; act consistently with rag & bone’s core values.
- Identify opportunities to support the team in delivering excellent customer service and contribute to a positive, fun, professional, productive, team-oriented store atmosphere.
Qualifications
- Prior work experience in retail stock, logistics, and/or customer service.
- Be original and authentic; innovate and solve problems; work together and deliver results; demonstrate discipline and competitiveness.
- Availability for at least 3 days per week.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The role regularly requires sitting; using hands to finger, handle, or feel; and talking or hearing. It occasionally requires standing, walking, reaching with hands and arms, climbing or balancing, stooping, kneeling, crouching or crawling, and tasting or smelling. The employee must occasionally lift and/or move up to 30 pounds. Close vision is required.
Skills
Experience
Entry-level; prior work experience in retail stock, logistics, and/or customer service.
Workplace
This position is based in Venice, California, USA, within easy reach of Los Angeles.
Explore jobs in California or in the USA.
Compensation
The base compensation for this position ranges from USD 18 to USD 20 per hour.
Benefits
Clothing allowance; generous employee discount.
Culture
rag & bone’s workplace culture reflects its New York roots and British tailoring influences, balancing a contemporary, independent spirit with a strong appreciation for craftsmanship. Its creative environment connects design with everyday practicality, placing authentic style, attention to detail and thoughtful execution at the heart of the brand’s work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.