Orlebar Brown Store Manager

About Orlebar Brown

Founded in London in 2007 by Adam Brown, Orlebar Brown redefined men’s swimwear through tailored swim shorts inspired by the precision of traditional trousers. Now part of Chanel, the British brand extends its distinctive approach across resortwear, combining vibrant photographic prints, considered fabrics and an effortless holiday sensibility. As an employer, Orlebar Brown brings together creative, commercial and retail expertise around a clearly articulated lifestyle proposition. Its activities encompass design, product development, digital commerce and customer experience, offering professionals the opportunity to contribute to a luxury brand where attention to detail, distinctive storytelling and an understanding of contemporary leisure are central to its identity.

Role & Responsibilities

• Hire, train, and retain a sales team and assistant manager in partnership with the management team.
• Drive sales through a brand-led, KPI-focused culture.
• Partner with the management team to build and maintain a highly effective sales team.
• Monitor team performance and provide weekly feedback to the Head of Retail and headquarters team.
• Build a client base and achieve a high sign-up rate; develop customer relationships at all points of sale, keeping clients informed about new products, collections, and launches.
• Oversee store operations, including banking, cycle counts, scheduling, and shipment processing.
• Ensure loss-prevention measures are observed across the teams and maintain the security of the premises, stock, and store funds.
• Execute visual merchandising according to company guidelines and implement window displays.
• Communicate product needs, report on performance, and monitor, maintain, and record stock levels to ensure adequate inventory and support sales.
• Ensure the team and store are consistently well presented.
• Ensure delivery of the agreed sales strategy, retail profitability and KPI goals, and brand vision objectives.
• Take responsibility for store performance and ongoing staff development.

Qualifications

• Proven experience building, coaching, and developing a team.
• Excellent verbal and written communication skills; strong internal and external customer service is essential.
• Experience in high-end retail, with familiarity with the menswear market and luxury goods.
• Ability to generate sales and footfall during quieter periods.
• Experience building client bases and client books.
• Computer skills, including reporting in Excel and Word, and comfort with register and back-office systems.
• Strong planning skills.
• Excellent attention to detail.
• Enthusiasm and enjoyment of the work.
• Practical multitasking ability, with attention to detail and a broader perspective.
• Ability to move heavy items, including overhead lifting, pulling, and pushing items weighing 15–25 lbs.
• Ability to stand for extended periods.

Skills

Experience

Minimum 3 years of related experience.

Compensation

The base compensation for this position ranges from USD 75,000 to USD 90,000 per annum.

Benefits

Private medical insurance with the option to add family members, dental and vision coverage, paid vacation and sick time, 401(k) after one year of employment, life insurance for full-time employees, a company commission plan, discounts across multiple retailers, Orlebar Brown product discounts and employee-only sales, regular team social events, service award incentives, and one week of paid Holiday Better time off across the year, separate from 15 days of paid time off.

Culture

Orlebar Brown’s workplace culture reflects its British heritage and distinctive approach to tailored swimwear, combining a relaxed, holiday-inspired spirit with exacting standards of design and quality. The brand’s emphasis on fit, colour and contemporary lifestyle places creativity, attention to detail and customer experience at the heart of its professional environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.