Orlebar Brown Store Manager

About Orlebar Brown

Founded in London in 2007 by Adam Brown, Orlebar Brown redefined men’s swimwear through tailored swim shorts inspired by the precision of traditional trousers. Now part of Chanel, the British brand extends its distinctive approach across resortwear, combining vibrant photographic prints, considered fabrics and an effortless holiday sensibility. As an employer, Orlebar Brown brings together creative, commercial and retail expertise around a clearly articulated lifestyle proposition. Its activities encompass design, product development, digital commerce and customer experience, offering professionals the opportunity to contribute to a luxury brand where attention to detail, distinctive storytelling and an understanding of contemporary leisure are central to its identity.

Role & Responsibilities

• Hire, train, and retain a sales team and assistant manager in partnership with the management team.
• Drive sales through a brand-led, KPI-focused culture.
• Partner with the management team to build and maintain a highly effective sales team.
• Monitor team performance and provide weekly feedback to the Head of Retail and headquarters team.
• Build a client base and achieve a high sign-up rate; develop customer relationships at every point of sale by keeping clients informed about new products, collections, and launches.
• Oversee store operations, including banking, cycle counts, scheduling, and shipment processing.
• Ensure loss-prevention measures are followed and maintain the security of the premises, stock, and shop funds.
• Execute visual merchandising according to company guidelines and implement window sets.
• Communicate product needs and report on performance; monitor, maintain, and record stock levels to support sales.
• Ensure the team and store are well presented at all times.

Qualifications

• Proven experience building, coaching, and developing a team.
• Excellent verbal and written communication skills; internal and external customer service are essential.
• Experience in high-end retail and familiarity with the menswear market and luxury goods.
• Ability to create and drive sales and footfall during quieter periods.
• Experience building client bases and client books.
• Computer skills, including reporting in Excel and Word, and comfort with register and back-office systems.
• Natural planning skills.
• Strong attention to detail.
• Enthusiasm and enjoyment of the work.
• A practical, adaptable multitasker who can focus on details while keeping sight of the bigger picture.
• Ability to move items weighing 15–25 lbs, including lifting overhead, pulling, and pushing.
• Ability to stand for extended periods.

Skills

Experience

Minimum 3 years of related experience.

Benefits

Private medical insurance, with the option to add family members; dental and vision cover; paid vacation and sick time; 401(k) after one year of employment; life insurance for full-time employees; company commission plan; discounts across multiple retailers; Orlebar Brown product discounts and employee-only sales; regular team social events; service award incentives; and one paid week of Holiday Better time off during the year, separate from 15 days of paid time off.

Culture

Orlebar Brown’s workplace culture reflects its British heritage and distinctive approach to tailored swimwear, combining a relaxed, holiday-inspired spirit with exacting standards of design and quality. The brand’s emphasis on fit, colour and contemporary lifestyle places creativity, attention to detail and customer experience at the heart of its professional environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.