NetJets Flight Attendant

About NetJets

Founded in 1964 and part of Berkshire Hathaway since 1998, NetJets is a leader in private aviation, renowned for pioneering fractional aircraft ownership. Serving a discerning international clientele, the company combines personalised service with a rigorous commitment to safety and operational excellence. As an employer, NetJets brings together pilots, maintenance specialists, operations professionals and client service teams, whose expertise underpins every journey. Its working environment places a premium on precision, discretion and collaboration, offering careers at the intersection of aviation and luxury service. For professionals drawn to exacting standards, NetJets represents an opportunity to contribute to a highly specialised, service-led business.

Role & Responsibilities

• Maintain the safety and security of all Owners and passengers in the aircraft cabin, adhering to the Flight Attendant Manual (FAM), Service Procedures Checklist, Standard Operating Procedures, and associated policies.
• Conduct thorough interior preflight inspections; welcome Owners and guests professionally; provide personalized briefings; and serve as the subject matter expert on aircraft safety, comfort, and entertainment systems.
• Source high-quality catering from external providers as needed, ensuring it meets luxury standards and Owner preferences.
• Deliver elevated inflight service, including premium food and beverage presentation, turndown service, and execution of bespoke Owner profiles and detailed service notes.
• Ensure cabin baggage is safely and correctly stowed in accordance with regulatory and company policies.
• Conduct flights for Owners traveling with pets or permitting smoking onboard while maintaining discretion and service excellence.
• Work collaboratively with the crew and internal teams, including Owner Services and NetJets Service Representatives, to ensure compliance with safety and operational protocols and provide a seamless experience.
• Act as a trusted liaison between Owners, passengers, and NetJets from arrival at the Fixed Base Operator (FBO) through safe arrival at the destination.
• Communicate cabin-related maintenance concerns or irregularities promptly to the Pilot in Command.
• Complete administrative duties accurately, including inventory documentation, service passdowns, and required crew reports.
• Maintain the aircraft cabin in a clean and organized condition in accordance with company standards.
• Use innovative thinking to resolve complex issues and make prompt decisions in dynamic environments.
• Perform other responsibilities as assigned according to trip or operational requirements.

Qualifications

• At least 21 years of age.
• High school education.
• 2–4 years of experience.
• Outstanding communication skills, with the ability to engage with clarity, professionalism, and poise.
• Proficiency in personal computing, including Microsoft Office Suite (Word, Excel, and PowerPoint).
• Ability to occupy the assigned jumpseat and secure required safety restraints in accordance with FAA regulations without modification; maneuver safely within aircraft cabin dimensions; and operate emergency exits.
• Availability to work a flexible schedule, including days, nights, weekends, and holidays.
• Exceptional adaptability and ability to perform in dynamic, fast-changing environments.
• Ability to manage personal rest in preparation for active duty throughout each tour.
• Ability to perform flight duty periods of up to 14 hours daily over an 8-day period, crossing multiple time zones and varying climate conditions.
• Willingness and ability to travel away from home for seven or more consecutive days and nights while on duty; accommodations are provided.
• Eligibility to obtain all necessary airport authority and U.S. Customs security credentials.
• Ability to pass all Transportation Security Administration (TSA) background screenings and obtain required airport and U.S. Customs clearances.
• Valid passport and ability to travel internationally without restriction.
• Valid state-issued driver’s license.
• Fluency in reading, writing, and speaking English.
• Highly polished, service-oriented appearance and demeanor, with the ability to create positive first and lasting impressions and engage effectively with Owners.
• Superior oral and written communication skills, particularly under pressure or in high-stakes situations.
• Sound judgment and decision-making, with acute attention to detail in technical and service matters.
• Ability to exert up to 60 pounds of force occasionally, up to 30 pounds frequently, and/or up to 10 pounds constantly to move objects.
• Comfort working around animals, including providing care and attention during and around Owner flights.
• Maintain required Flight Attendant certification and FAA compliance after hire.
• Successfully complete the NetJets Part 135 Flight Attendant Training Program.
• Prior experience in premium or luxury service industries.
• Familiarity with high-touch service environments such as private aviation, yachting, Michelin-starred dining, or concierge services.
• Bachelor’s degree preferred, with a concentration in hospitality, customer service, business, or culinary arts.
• Core competencies: adaptability, collaboration, curiosity, service orientation, and a drive for positive results.

Skills

Experience

2–4 years

Education

High school education required; bachelor’s degree preferred, with a concentration in hospitality, customer service, business, or culinary arts.

Benefits

Medical, dental, and vision benefits, including no-cost options; healthcare advocacy; Employee Assistance Program; Flexible Spending Accounts; Health Savings Account with annual employer contribution; wellness programs and discounts; paid time off; life and accident insurance; voluntary financial protection benefits; 401(k) plan with NetJets matching 67% of employee contributions through standard elective deferral and catch-up contributions (super catch-up contributions are not eligible for the employer match); short- and long-term disability; legal plan; identity theft protection plans; pet insurance; family and caregiving support; accommodations provided during work travel.

Culture

NetJets’ workplace culture is shaped by the exacting demands of private aviation, with safety, operational precision and discreet, personalised service at its core. Its environment calls for close collaboration among flight crews, operations teams and client-facing professionals, combining technical expertise with the responsiveness expected by a discerning international clientele.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.