- Employment
- Full-time
- Seniority
- Mid-Level
- Department
- Clienteling, CRM & VIP Relations
- Posted
- Nov 9, 2026
About NetJets
Founded in 1964 and part of Berkshire Hathaway since 1998, NetJets is a leader in private aviation, renowned for pioneering fractional aircraft ownership. Serving a discerning international clientele, the company combines personalised service with a rigorous commitment to safety and operational excellence. As an employer, NetJets brings together pilots, maintenance specialists, operations professionals and client service teams, whose expertise underpins every journey. Its working environment places a premium on precision, discretion and collaboration, offering careers at the intersection of aviation and luxury service. For professionals drawn to exacting standards, NetJets represents an opportunity to contribute to a highly specialised, service-led business.
The CRM Marketing Specialist supports and occasionally leads end-to-end CRM campaigns and related content for NetJets, including email marketing, Salesforce Marketing Cloud operations, landing pages, and event communications. The role collaborates across teams to deliver accurate, on-brand materials and a premium customer experience.
Role & Responsibilities
- Plan, build, test, and deploy marketing and triggered email campaigns end to end; coordinate requirements and campaign assets and templates with cross-functional teams, conduct quality assurance, and ensure timely communications.
- Configure, maintain, and optimize Salesforce Marketing Cloud solutions, including customer journeys, automations, data extensions, queries, and integrations; monitor campaign and journey performance, troubleshoot platform issues, and support scalable CRM marketing operations.
- Develop, enhance, and maintain CloudPages and landing pages using existing templates or custom HTML/CSS; build data-capture experiences such as preference centers, gated content pages, and event registration forms; validate responsive design, data collection, and consistent user experience across digital touchpoints.
- Work with internal stakeholders to gather, validate, and organize creative assets, copy, tracking parameters, and URLs, ensuring campaign components are complete, accurate, and quality-checked before launch.
- Support CRM data hygiene and operational excellence through list and file management, audience preparation, documentation maintenance, and campaign troubleshooting; help maintain process standards, execution timelines, and data integrity across CRM initiatives.
- Configure, manage, and execute NetJets events in Cvent, supporting CRM-driven event marketing initiatives; develop and maintain event registration sites, email communications, attendee workflows, and related assets to communicate event details to Owners throughout the event lifecycle.
Qualifications
- Bachelor's degree in Business Administration or various other fields.
- 2–4 years of experience.
- Detail- and task-oriented, organized, and conscientious.
- Professional written, verbal, and interpersonal communication skills.
- Strong work ethic; self-motivated, positive, personable, and able to develop relationships.
- Ability to manage multiple projects and timelines simultaneously.
- Proficiency in Outlook, Excel, Word, and PowerPoint.
- Basic HTML and CSS knowledge and web development knowledge.
- Experience with Salesforce and/or CRM systems preferred.
- Experience with Salesforce Marketing Cloud required.
- Experience with Cvent preferred.
- Ability to manage marketing projects end to end.
Skills
Experience
2–4 years of experience
Education
Bachelor's degree in Business Administration or various other fields.
Workplace
This position is based in Columbus, Ohio, USA.
Explore jobs in Ohio or in the USA.
Benefits
Medical, dental, and vision benefits, including no-cost options; healthcare advocacy; Employee Assistance Program; Flexible Spending Accounts; Health Savings Account with annual employer contribution; wellness programs and discounts; paid time off; parental leave; life and accident insurance; voluntary financial protection benefits; 401(k) plan with a 67% match on each dollar contributed through standard elective deferral and catch-up contributions (super catch-up contributions are not eligible for the employer match); short- and long-term disability; legal plan; identity theft protection; pet insurance; family and caregiving support.
Culture
NetJets’ workplace culture is shaped by the exacting demands of private aviation, with safety, operational precision and discreet, personalised service at its core. Its environment calls for close collaboration among flight crews, operations teams and client-facing professionals, combining technical expertise with the responsiveness expected by a discerning international clientele.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.