NetJets Aircraft Refurbishment Field Representative

Dallas Texas USA

Location
Dallas Texas USA
Employment
Full-time
Seniority
Mid-Level
Posted
Nov 6, 2026

About NetJets

Founded in 1964 and part of Berkshire Hathaway since 1998, NetJets is a leader in private aviation, renowned for pioneering fractional aircraft ownership. Serving a discerning international clientele, the company combines personalised service with a rigorous commitment to safety and operational excellence. As an employer, NetJets brings together pilots, maintenance specialists, operations professionals and client service teams, whose expertise underpins every journey. Its working environment places a premium on precision, discretion and collaboration, offering careers at the intersection of aviation and luxury service. For professionals drawn to exacting standards, NetJets represents an opportunity to contribute to a highly specialised, service-led business.

NetJets seeks an Aircraft Refurbishment Field Representative in Dallas to oversee aircraft paint and interior maintenance and refurbishment events at designated Service Hubs, ensuring quality, compliance, budget control, and timely return to service. The role coordinates suppliers and internal teams, conducts fleet aesthetic audits, and supports process improvement; it requires a high school education, FAA A&P certification, and 2–4 years of experience, including at least 1 year in aviation interior maintenance or related work.

Role & Responsibilities

  • Serve as the on-site liaison and subject matter expert for aircraft paint and refurbishment activities performed by approved maintenance suppliers at designated Service Hub locations.
  • Oversee the planning, execution, quality, and timely completion of aircraft paint and interior maintenance events.
  • Provide oversight, guidance, and technical support to interior maintenance providers, fostering collaboration between suppliers and NetJets stakeholders.
  • Monitor event progress, workmanship, and compliance with FAR requirements to ensure aircraft return to service safely and efficiently and meet or exceed NetJets quality, appearance, and Owner experience expectations.
  • Identify process improvements and promote consistency, accountability, and high performance across refurbishment activities in the assigned Service Hub region.
  • Promote safety, compliance, accountability, and continuous improvement among suppliers and internal stakeholders while supporting an industry-leading Owner experience.
  • Conduct Fleet Aesthetic Audits in accordance with the NetJets General Maintenance Manual (GMM) and brand guidelines; review audit results for trends, recurring discrepancies, and corrective actions, and score aircraft accurately against brand standards.
  • Coordinate with Service Hub Site Managers, Maintenance Control, Maintenance Planning, Aircraft Refurbishment Managers, Cabin Services/Preparation Teams, Supply Chain, and other NetJets stakeholders to execute paint, interior maintenance, and major refurbishment events.
  • Manage refurbishment events at the Tier 1 Service Hub, including labor planning and utilization, oversight of quality and productivity, airworthiness before event release, and third-party refurbishment support to meet aircraft availability requirements.
  • Maintain budget adherence by aircraft tail; audit and validate supplier quotes against approved pricing agreements, flat-rate programs, contractual obligations, and cost-control initiatives; determine Time and Material requirements for approval before work begins; and preapprove quotes in accordance with Procure to Pay processes for invoice submission to Billing/Warranty.
  • Monitor supplier performance and ensure paint, interior refurbishment, and appearance-related work complies with applicable FAA regulations, the NetJets GMM, approved maintenance data, and brand standards.
  • Apply knowledge of FAR 25.853 Burn certification requirements for materials installed in accordance with Completions Spec and NJA Engineering Drawings.
  • Evaluate supplier workmanship and quality-control processes for brand-standard adherence; reject interior maintenance that does not meet standards, communicate rework or future-planning actions to NJA stakeholders, and submit QA Non-conformance and damage reports for breaches of NJA safety and quality processes.
  • Monitor and communicate paint and interior materials requirements for Deferred Maintenance Items (DMI) and planned major refurbishment events; apply fleet material-usage knowledge to plan local stock, support high acceptance rates, and establish Min/Max replenishment cadence for frequently used materials.
  • Remain open to continuous improvement and additional tasks that support NJA brand standards.

Qualifications

  • High school education.
  • FAA Airframe & Powerplant (A&P) certification.
  • At least 2–4 years of experience.
  • At least 1 year of aviation interior maintenance, refurbishment, completions, or aircraft modification experience, preferably in a Part 145 repair station or OEM environment.
  • Working knowledge of aircraft interior maintenance programs, refurbishment processes, and industry best practices, including inspection, repair, installation, and refurbishment activities.
  • Knowledge of aircraft interior components, including cabinetry, upholstery, soft goods, seating, plating, and wood veneer, and cosmetic refurbishment processes preferred.
  • Understanding of applicable FAA regulations, airworthiness requirements, maintenance documentation, and quality assurance standards related to aircraft interiors.
  • Strong written and verbal communication skills and the ability to interact professionally with suppliers, technicians, management, and cross-functional teams.
  • Strong attention to detail and commitment to accuracy and quality.
  • Proficiency in Microsoft Office Suite and the ability to create reports, maintain records, analyze data, and communicate across departments.
  • Ability to review, interpret, and maintain technical documentation, work scopes, engineering drawings, manuals, and maintenance records.
  • Ability to work independently with minimal supervision while contributing effectively within a team environment.

Skills

FAA Airframe & Powerplant (A&P) Microsoft Office Suite Aircraft interior maintenance and refurbishment Fleet Aesthetic Audits Supplier oversight and quality control Technical documentation and engineering drawing interpretation Budget and quote validation Labor planning and utilization Written and verbal communication Attention to detail Adaptability Collaboration Curiosity Service orientation Results orientation

Experience

At least 2–4 years of experience; at least 1 year in aviation interior maintenance, refurbishment, completions, or aircraft modification, preferably within a Part 145 repair station or OEM environment.

Education

High school

Workplace

The role is situated in Dallas, Texas, USA.

The setting Texas

Explore jobs in Texas or in the USA.

Benefits

Medical, dental, and vision benefits, including no-cost options; healthcare advocacy; Employee Assistance Program; Flexible Spending Accounts; Health Savings Account with annual employer contribution; wellness programs and discounts; paid time off; parental leave; life and accident insurance; voluntary financial protection benefits; 401(k) plan with a 67% match on eligible standard elective deferral and catch-up contributions (super catch-up contributions are not eligible); short- and long-term disability; legal plan; identity theft protection; pet insurance; and family and caregiving support.

Culture

NetJets’ workplace culture is shaped by the exacting demands of private aviation, with safety, operational precision and discreet, personalised service at its core. Its environment calls for close collaboration among flight crews, operations teams and client-facing professionals, combining technical expertise with the responsiveness expected by a discerning international clientele.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

NetJets

NetJets Aircraft Refurbishment Field Representative

Dallas, USA

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