Neiman Marcus Restaurant Server

About Neiman Marcus

Neiman Marcus is an established U.S. luxury department store renowned for a curated assortment of high-end fashion, accessories and lifestyle products and for creating exceptional customer experiences. The brand is positioned within the Saks Global portfolio and is recognized for elevated in-store activations, exclusive events and a service-led retail philosophy.

Role & Responsibilities

• Serve an assigned dining area section professionally and graciously.
• Use detailed food knowledge, including preparation methods and culinary terminology, to explain menu items to customers.
• Apply knowledge of wine, beer, and spirits, including technical and service procedures.
• Interact graciously with the public while managing multiple duties simultaneously.
• Participate in daily pre-shift meetings.
• Follow established accounting procedures for transactions, accept authorized payment methods, and maintain knowledge of the POS system.
• Complete pre-shift, post-shift, daily, and weekly duties assigned by a supervisor.
• Perform duties that may involve lifting objects such as tables, chairs, and highchairs.
• Clean and maintain the restaurant and workstation.
• Maintain high hygiene standards, including wearing a clean, pressed uniform and clothing and shoes, and keeping hair and nails clean and professionally styled to prevent food contamination risks.
• Follow scheduling procedures with integrity, clock in and out for every scheduled shift, and follow established procedures for schedule and shift changes.
• Take appropriate lunch breaks when applicable and record them accordingly.
• Coordinate holidays, vacation, and other time off with management while considering the restaurant's needs.

Qualifications

• High school diploma or GED preferred.
• Experience serving food and beverages and following proper table-service guidelines.
• Ability to work autonomously.
• Motivated and results-driven.
• Thorough knowledge of order of service and proper placement of table settings—including china, glassware, and flatware—and food and beverages as indicated by kitchen tickets and the guidebook.
• Thorough knowledge of food, including preparation methods and culinary terminology.
• Ability to interact graciously with the public and handle multiple duties simultaneously.
• Exceptional customer service and problem-solving skills.
• A “win together” mentality.
• Ability to stand, bend, climb stairs, and lift and carry 35 pounds.
• Willingness to work a flexible schedule based on business needs, including evenings, weekends, and holidays.

Skills

Education

High school diploma or GED preferred.

Benefits

Eligible employees may receive medical, dental, and vision insurance; a 401(k) retirement plan; basic and supplemental life insurance; disability insurance; additional voluntary benefits, including critical illness, hospital, and accident insurance; and an employee discount. Comprehensive benefits are available to eligible full-time employees.

Culture

Neiman Marcus emphasizes an elevated, customer-centric retail culture where meticulous service and attention to detail define the in-store experience. The retailer promotes a collaborative environment with clear pathways for career progression across retail, distribution, digital and corporate functions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.