- Location
- 737 N Michigan Ave (View map)Chicago, IL 60611USA
- Employment
- Full-time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Selective Retailing & Department Stores
- Posted
- Oct 30, 2026
About Neiman Marcus
Neiman Marcus is an established U.S. luxury department store renowned for a curated assortment of high-end fashion, accessories and lifestyle products and for creating exceptional customer experiences. The brand is positioned within the Saks Global portfolio and is recognized for elevated in-store activations, exclusive events and a service-led retail philosophy.
Neiman Marcus is hiring a Merchandise Operations Associate in Chicago to support stocking, receiving, inventory control, merchandise presentation, order fulfillment, and store events. The role requires at least 1 year of retail experience, basic MS Office proficiency, and flexibility to work evenings, weekends, and holidays; starting pay varies by location, experience, and other job-related factors.
Role & Responsibilities
- Assist with stocking, receiving, order fulfillment, and merchandise handling, including maintaining merchandise organization.
- Complete daily store operations and support leads and managers.
- Handle merchandise, transfers, and inbound and outbound freight processing.
- Fulfill, pack, and ship online and in-store customer orders.
- Place merchandise to ensure merchandise standards are followed.
- Complete merchandise price changes and reticketing; sign and move products once marked.
- Carry out reticketing, damage processing, out-of-stock marking, and related inventory control processes.
- Back-stock merchandise and maintain stockroom organization.
- Under the guidance of managers and Visual, merchandise products and set up sale events and signage in accordance with standards.
- Support the setup and takedown of in-store events and activations.
- Follow safety procedures on the dock and in all other work areas.
Qualifications
- At least 1 year of retail experience.
- Demonstrated flexibility in managing competing tasks and a “win together” mentality.
- Basic proficiency with the MS Office Product Suite.
- Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 35 pounds.
- Work a flexible schedule based on business needs, including evenings, weekends, and holidays.
Skills
Experience
At least 1 year of retail experience.
Workplace
The role is situated in Chicago, Illinois, USA.
Explore jobs in Illinois or in the USA.
Benefits
Eligible employees may receive medical, dental, and vision insurance; a 401(k) retirement plan; basic and supplemental life insurance; disability insurance; additional voluntary benefits such as critical illness, hospital, and accident insurance; and an employee discount. Comprehensive benefits are available to eligible full-time employees.
Culture
Neiman Marcus emphasizes an elevated, customer-centric retail culture where meticulous service and attention to detail define the in-store experience. The retailer promotes a collaborative environment with clear pathways for career progression across retail, distribution, digital and corporate functions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Neiman Marcus, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Merchandise Operations Assistant», «Retail Operations Associate», «Stockroom Associate», «Merchandise Processing Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.