Neiman Marcus Beauty Advisor

About Neiman Marcus

Neiman Marcus is an established U.S. luxury department store renowned for a curated assortment of high-end fashion, accessories and lifestyle products and for creating exceptional customer experiences. The brand is positioned within the Saks Global portfolio and is recognized for elevated in-store activations, exclusive events and a service-led retail philosophy.

Role & Responsibilities

• Deliver outstanding customer service and build individual and vendor-line sales volumes.
• Establish and maintain customer relationships, create new Neiman Marcus accounts, and work effectively with team members while adhering to company standards and procedures.
• Participate in in-house training programs and pre-booked facial consultation events.
• Maintain a properly merchandised counter and proficiently close retail sales.
• Use Neiman Marcus's clienteling system to develop and manage individual business.
• Model Neiman Marcus Principles: Greet, Relate, Exceed, Attend and Thank.
• Achieve and exceed individual, vendor-line, event, and department daily and monthly sales goals.
• Represent the brand and department as an expert, maintaining excellent customer relationships and a high level of service.
• Maintain a positive liaison between Neiman Marcus and the designated Account Executive.
• Use Neiman Marcus's online clienteling resource tool to record and maintain client information and preferences.
• Provide an exceptional customer experience from initial approach and product application through sale closure and follow-up.
• Keep the counter clean, tidy and welcoming.

Qualifications

• At least 1 year of retail experience, preferably in a customer-focused cosmetics environment.
• Demonstrated successful sales experience, including exceeding quota.
• Ability to work effectively in a fast-paced, team-oriented environment requiring substantial multitasking and minimal supervision.
• Ability to learn and use Neiman Marcus proprietary online clienteling tools and software.
• Attention to detail, initiative and a positive approach to the work environment.
• Ability to work collaboratively and independently to drive a successful business.
• Sound business judgment and organizational ability.
• Ability to provide professional makeup and treatment consultations and applications.

Skills

Experience

At least 1 year of retail experience, preferably in a customer-focused cosmetics environment.

Benefits

Medical, dental and vision insurance; 401(k) retirement plan; basic and supplemental life insurance; disability insurance; voluntary benefits including critical illness, hospital and accident insurance; employee discount; eligible full-time employees receive a comprehensive benefits package.

Culture

Neiman Marcus emphasizes an elevated, customer-centric retail culture where meticulous service and attention to detail define the in-store experience. The retailer promotes a collaborative environment with clear pathways for career progression across retail, distribution, digital and corporate functions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.