Montblanc Seasonal Sales Associate

About Montblanc

Montblanc is a global maison renowned for uniting fine craftsmanship, innovation, and timeless elegance across writing instruments, leather goods, watches, accessories, and new technologies. Founded in 1906 and inspired by the spirit of exploration and mastery, the brand offers employees the opportunity to contribute to a heritage of excellence while shaping contemporary luxury experiences for discerning clients worldwide. As an employer, Montblanc values precision, creativity, service excellence, and an entrepreneurial mindset, fostering an international environment where talent can grow across retail, design, manufacturing, marketing, and corporate functions. Its teams are united by a commitment to quality, cultural refinement, and meaningful client relationships.

Role & Responsibilities

• Achieve individual sales objectives.
• Develop a client network and clientele.
• Capture client information and consistently update it to strengthen boutique relationships and drive sales.
• Maintain strong product knowledge across the collections.
• Provide outstanding customer service.
• Develop working knowledge of basic pen repair and after-sales service techniques.
• Maintain the aesthetic quality of the store.

Qualifications

• Previous retail sales experience; jewelry or high-end luxury product sales experience is preferred.
• Strong understanding of customer service needs and priorities, with the ability to establish and maintain effective customer relationships and earn trust and respect.
• Excellent interpersonal, communication, and computer skills.
• Strong attention to detail and the ability to handle multiple tasks simultaneously.
• Bilingual in English and Mandarin preferred.
• Able to stand on the sales floor for 90% of the workday.
• Able to reach to access products stored in cabinets or on shelves.
• Able to bend to access products stored in cabinets.
• Able to use a ladder occasionally to reach products.
• Able to unpack and/or lift large boxes containing products.

Skills

Benefits

Medical, dental, and vision programs; health savings and flexible spending accounts; life insurance; disability benefits; 401(k) with employer match; paid time off; wellness reimbursement; employee assistance program; and volunteer days off.

Culture

Montblanc fosters a refined, international workplace culture rooted in craftsmanship, heritage, and a commitment to timeless innovation. As an employer, it values meticulous attention to detail, collaborative excellence, and the personal development of teams who bring its luxury writing instruments, leather goods, watches, and accessories to life.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.