Mayors Client Experience Host

Aventura Florida USA

Employment
Full-time
Seniority
Entry-Level
Department
Front Office, Concierge & Guest Experience
Industry
Fine Watches & Horology
Posted
Oct 14, 2026

About Mayors

Founded in 1910, Mayors is an American luxury jeweler and watch retailer with a distinguished presence in Florida and Georgia. Part of the Watches of Switzerland Group, the brand combines a longstanding jewelry heritage with a curated selection of prestigious timepieces. As an employer, Mayors offers a client-focused environment where product knowledge, discretion and attentive service are central to the professional experience. Its retail and specialist roles call for commercial acumen, meticulous standards and the ability to cultivate lasting relationships, appealing to professionals who value craftsmanship and wish to build their careers within the world of fine jewelry and luxury watches.

The Client Experience Host at Mayors delivers engaging, high-quality client experiences, maintains client experience stations, and supports Sales Consultants in the showroom and VIP room. This permanent, full-time role requires schedule flexibility, including evenings and weekends.

Role & Responsibilities

  • Deliver a world-class client experience to all clients through professional conduct and effective engagement.
  • Facilitate unique, engaging client experiences through creative research and exceptional hospitality.
  • Keep all client experience stations stocked and maintained.
  • Assist Sales Consultants in the showroom and VIP room in delivering an exceptional client experience.
  • Accommodate showroom hours, including evenings and weekends.

Qualifications

  • Jewelry or watch product knowledge preferred.
  • Hospitality experience strongly preferred.
  • Able to stand for long periods.

Skills

Exceptional communication and interpersonal skills Ability to build excellent working relationships with clients Basic selling techniques Experience working within a high-performing team IT literacy Flexibility and adaptability to change High level of confidentiality Excellent organizational skills Ability to multitask

Workplace

The successful candidate will be located in Aventura, Florida, USA, with easy access to Miami.

The setting Florida

Explore jobs in Florida or in the USA.

Benefits

Medical, dental, life and disability benefits; comprehensive ongoing training; career growth potential; generous staff purchase discounts.

Culture

Mayors’ workplace culture is shaped by its heritage in fine jewelry and luxury watches, emphasizing product expertise, attentive service, and lasting client relationships. Its boutique environment combines precision, discretion, and teamwork, placing an appreciation for craftsmanship and highly personalized service at the heart of employees’ work.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Mayors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Experience Associate», «Client Experience Ambassador», «Guest Experience Host», «Client Services Host», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Mayors

Mayors Client Experience Host

Aventura, USA

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