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- Location
- Boca Raton Florida USA
- Employment
- Full-time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 15, 2026
About Mayors
Founded in 1910, Mayors is an American luxury jeweler and watch retailer with a distinguished presence in Florida and Georgia. Part of the Watches of Switzerland Group, the brand combines a longstanding jewelry heritage with a curated selection of prestigious timepieces. As an employer, Mayors offers a client-focused environment where product knowledge, discretion and attentive service are central to the professional experience. Its retail and specialist roles call for commercial acumen, meticulous standards and the ability to cultivate lasting relationships, appealing to professionals who value craftsmanship and wish to build their careers within the world of fine jewelry and luxury watches.
Mayors is hiring a full-time, permanent Administrative Manager in Boca Raton to support showroom and office operations, deliver client service, and coach office staff. The role oversees administrative processes including inventory, payroll, shipping and receiving, and repair coordination, and requires 3+ years of administrative experience, preferably in retail operations.
Role & Responsibilities
- Provide general showroom and office support, focusing on client service and a professional work environment.
- Coach, train, and develop office staff.
- Assist clients with purchase, repair, and service concerns in a friendly, professional manner.
- Provide relief coverage on the sales floor and assist clients as needed.
- Ensure office and management operations comply with company guidelines, policies, and procedures.
- Control inventory and reconcile physical inventories.
- Ensure sales transactions are processed according to company guidelines and bank deposits are handled according to policy.
- Oversee merchandise and paperwork shipping and receiving.
- Reconcile and finalize payroll for posting.
- Oversee the repair department and ensure repairs are completed in a timely manner.
- Assist sales professionals and the management team with concerns and special requests.
- Answer phones politely and assist clients with their requests.
- Perform opening and closing procedures.
- Prepare transfer requests and arrange merchandise shipping and receiving; file incoming and outgoing transfer packing slips in the corresponding files.
- Ensure the store has the necessary supplies and materials.
- Prepare packages for mailing and shipping.
- Support general showroom and office maintenance.
- Perform other tasks and responsibilities assigned by management.
Qualifications
- Schedule flexibility and availability to accommodate store hours, including evenings and weekends.
- Ability to multitask in a fast-paced environment.
Skills
Experience
3+ years of administrative experience, preferably in a retail operations environment.
Workplace
The successful candidate will be located in Boca Raton, Florida, USA, with easy access to Miami.
Explore jobs in Florida or in the USA.
Benefits
Benefits are mentioned as part of the competitive compensation package.
Culture
Mayors’ workplace culture is shaped by its heritage in fine jewelry and luxury watches, emphasizing product expertise, attentive service, and lasting client relationships. Its boutique environment combines precision, discretion, and teamwork, placing an appreciation for craftsmanship and highly personalized service at the heart of employees’ work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Mayors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Administrative Manager», «Retail Operations Manager», «Store Administration Manager», «Administrative Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.
