- Employment
- Full-time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 14, 2026
About Mayors
Founded in 1910, Mayors is an American luxury jeweler and watch retailer with a distinguished presence in Florida and Georgia. Part of the Watches of Switzerland Group, the brand combines a longstanding jewelry heritage with a curated selection of prestigious timepieces. As an employer, Mayors offers a client-focused environment where product knowledge, discretion and attentive service are central to the professional experience. Its retail and specialist roles call for commercial acumen, meticulous standards and the ability to cultivate lasting relationships, appealing to professionals who value craftsmanship and wish to build their careers within the world of fine jewelry and luxury watches.
Mayors is hiring a full-time, permanent Administrative Associate at Lenox Square in Atlanta. The role supports clients, sales professionals and store management with transactions, repairs, merchandise shipping and receiving, and general administrative and store operations.
Role & Responsibilities
- Assist clients with purchases, repairs, and service concerns in a friendly, professional manner.
- Support sales professionals and the management team with concerns and special requests.
- Answer phones politely and assist clients with their requests.
- Take bank deposits to the banking facility.
- Process sales transactions in accordance with company policies.
- Perform opening and closing procedures.
- Prepare transfer requests and ship and receive merchandise; file incoming and outgoing transfer packing slips.
- Coordinate with the corporate office on special requests, including drop shipments, RTVs, and store inventory reconciliation.
- Process and distribute repairs, prepare factory repairs for shipment via US Mail, and answer clients’ repair-service questions.
- Ensure the store has the necessary supplies and materials.
- Package purchased merchandise in the appropriate box, clean it, remove price tags, and gift-wrap it when requested.
- Support the sales floor by typing and requesting Retail Replacement Cost Certificates.
- Prepare packages for mailing and shipping.
- Participate in general store and office maintenance.
- Complete other duties assigned by management.
Qualifications
- High school diploma.
- 1–3 years of administrative experience.
- Good customer service and selling skills.
- Good interpersonal and verbal and written communication skills.
- Detail orientation and good organizational skills.
- Teamwork.
- Ability to multitask in a fast-paced environment.
- Computer literacy, including MS Office.
- Ability to stand for long periods.
- Schedule flexibility and availability to accommodate store hours, including evenings and weekends.
Skills
Experience
1–3 years of administrative experience
Education
High school diploma
Workplace
This position is based in Atlanta, Georgia, USA.
Explore jobs in Georgia or in the USA.
Culture
Mayors’ workplace culture is shaped by its heritage in fine jewelry and luxury watches, emphasizing product expertise, attentive service, and lasting client relationships. Its boutique environment combines precision, discretion, and teamwork, placing an appreciation for craftsmanship and highly personalized service at the heart of employees’ work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Mayors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Administrative Assistant», «Retail Administrative Assistant», «Sales Support Associate», «Store Operations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.