- Location
- Garden City New York USA
- Employment
- Part-time
- Seniority
- Supervisor
- Compensation
- $19–20/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 14, 2026
About Marc Jacobs
Marc Jacobs stands as an influential New York fashion house, celebrated for its irreverent creativity, cultural intuition, and enduring impact on contemporary luxury. As an employer, the brand offers a dynamic environment where design excellence, craftsmanship, storytelling, and commercial innovation converge. Its teams are encouraged to think boldly, challenge convention, and contribute to a distinctive universe spanning ready-to-wear, accessories, beauty, retail, and global brand experiences. With a heritage rooted in individuality and artistic freedom, Marc Jacobs attracts talent who value originality, collaboration, and pace, while offering opportunities to help shape the evolving language of modern fashion.
Marc Jacobs seeks a part-time Sales Supervisor for its Roosevelt Field store in Garden City, New York. The role supports management with store operations, sales performance, client experience, team coaching and development, policy implementation, and store standards. Compensation is $19–$20 hourly, dependent on relevant skills and experience.
Role & Responsibilities
- Consistently achieve or exceed individual and store sales targets and other commercial KPIs.
- Lead the sales floor to deliver an excellent customer experience, prioritizing clients and building loyal relationships.
- Keep the store guest-ready, creating a welcoming environment where clients feel comfortable and free to be themselves.
- Drive sales and KPIs by serving as a trusted source of styling expertise, seasonal trend knowledge, and product knowledge.
- Explain the stages of the client journey and the core behaviours required to deliver a distinctive, elevated experience and encourage repeat business.
- Demonstrate deep knowledge of the Marc Jacobs universe, including its products, brand DNA, and pillars.
- Initiate regular client contact and follow up promptly on sales, events, and client inquiries.
- Foster collaboration and open communication with colleagues and management.
- Maintain a curious, learning-oriented approach and continually seek and receive feedback from colleagues and management.
- Open and close the store in accordance with Marc Jacobs procedures.
- Keep the sales floor and stockroom well organized.
- Comply with all company policies and procedures.
- Support management with day-to-day store operations, including driving sales, delivering exceptional customer experiences, and coaching and developing the team.
- Partner with management to implement and enforce company policies and procedures, corporate directives, and initiatives, and maintain store standards.
Qualifications
- At least 3 years of experience in retail, sales, or an industry-adjacent role focused on customer service.
- Prior leadership experience strongly preferred.
- Experience generating sales and building and developing client relationships.
- Demonstrated verbal and written communication skills.
- Delivers excellence by demonstrating passion and empathy for clients and anticipating and exceeding their expectations.
- Cultivates an entrepreneurial spirit by embracing change and new opportunities while remaining true to Marc Jacobs’ DNA.
- Creative and innovative; promotes curiosity, diversity, and collaboration, and is open to disruptive ideas.
- Flexibility to work a retail schedule, including evenings, weekends, and holidays.
Skills
Experience
At least 3 years of experience in retail, sales, or an industry-adjacent role focused on customer service; prior leadership experience strongly preferred.
Workplace
The successful candidate will be located in Garden City, New York, USA, with easy access to New York City.
Explore jobs in New York or in the USA.
Compensation
The base compensation for this position ranges from USD 19 to USD 20 per hour.
Benefits
Eligible employees may receive paid holidays, vacation, sick and personal time, medical, dental, and vision insurance, and 401(k) matching. Employees also have access to travel, entertainment, and other discounts through PerkSpot, discounts on Marc Jacobs products throughout the year, and discounts on other LVMH brands.
Culture
Marc Jacobs fosters a bold, creative workplace where individuality, experimentation, and cultural relevance are central to the brand’s energy. Employees are encouraged to bring an original point of view, collaborate across disciplines, and contribute to a fast-moving environment that blends luxury craftsmanship with contemporary fashion attitude.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.